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City Automall Ford - Service Center
Columbia City, IN
297 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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297 Reviews of City Automall Ford - Service Center
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January 17, 2024
Always polite and eager to answer any questions. Rob & Tyler are wonderful assets to the City Ford Service Department. Rob & Tyler are wonderful assets to the City Ford Service Department. More
by josh.odum
Verified Customer
January 16, 2024
The employees there are extremely polite and knowledgeable. I was very happy with the fast service in which my vehicle was completed. knowledgeable. I was very happy with the fast service in which my vehicle was completed. More
by dlgilbert2768
January 16, 2024
Always picks up and delivers our vehicles on time. City Ford does a wonderful job for TruckPro and our fleet. City Ford does a wonderful job for TruckPro and our fleet. More
by RON.SLAGAL
Employees Worked With
January 15, 2024
Always good service, friendly people, honesty when it comes to what additional parts or service your vehicle may need. comes to what additional parts or service your vehicle may need. More
by CHERYL42N
Employees Worked With
January 06, 2024
Great to work with! Tyler is very good at explaining repairs & diagnosis. I highly recommend! Tyler is very good at explaining repairs & diagnosis. I highly recommend! More
by BUSTOSTARA
Employees Worked With
January 04, 2024
Was easy to set up my service appointment. Got there and was greeted and checked in. Was fast an as promised finished on time. Got there and was greeted and checked in. Was fast an as promised finished on time. More
by jdgilmer2006
December 29, 2023
Helpful and no nonsense! Appreciate the explanation about some concerns we had about our vehicle. Appreciate the explanation about some concerns we had about our vehicle. More
by TWLANTZ
Employees Worked With
December 26, 2023
Fast , reliable, and always friendly. Will use again if needed for any service. ROB was great! Will use again if needed for any service. ROB was great! More
by COLUMBIACITYHOT101
December 26, 2023
Quick and very friendly. Got my appt in timely manner. Helpful. Clean facility. Easy access Got my appt in timely manner. Helpful. Clean facility. Easy access More
by FARMGAL3468
Employees Worked With
December 25, 2023
Took my vehicle for a diagnosis. As I expressed that I could the work myself. Rob was totally fine with that decision. I was told the coolant would be topped off so that I could make As I expressed that I could the work myself. Rob was totally fine with that decision. I was told the coolant would be topped off so that I could make it home. I got home 1 mile later to find that the coolant was not topped off and was nearly empty. To add. My paperwork stated that the tech attempted to tighten the coolant lines. Indeed there is no way to tighten said lines. My family and I have done a lot of work with City Ford. I am very unpleased to find the stuff done was not done. More
by MKRIDER
