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City Auto - Memphis
Memphis, TN
47 Reviews
Established in 1986 in Memphis, TN at 4932 Elmore Road, City Auto Sales, LLC opened on a 4-acre property doing business within the 4,000 square foot existing facility. Throughout the years, City Auto grew under the direction of a talented management team headed by founder and CEO David S. Andrews. In 2007, City Auto added new showroom space onto the original building, creating an 8,000 square foot dealership space and adding an additional 10 acres of land with the acquisition of adjacent property. As City Auto expanded, another adjacent property was purchased to provide two much needed buildings for additional office and sales space. The Memphis dealership has been continually updated, and a major remodeling in 2021 modernized the customer consultation area with individual computer stations and an expanded customer lounge complete with welcome area and coffee bar.
With the success of the Memphis flagship location, City Auto launched a second dealership in 2011 in the fast-growing community of Murfreesboro, TN - home to Middle Tennessee State University and a thriving business community. At that time, City Auto purchased 4 acres at 1023 Bridge Avenue, and the dealership setup operations in the 5,000 square foot leased building original to the property. City Auto's growth in Murfreesboro made expanding necessary to meet demand and provide the staff and facilities to match customer expectations. In 2022, City Auto Murfreesboro realized its vision to expand with a ribbon-cutting for a new 27,000 square foot two-story facility at 1015 Bridge Avenue. Featuring a state-of-the-art 10-bay service shop, second floor offices, and 9,500 square feet of sales operations and showroom space, City Auto Murfreesboro is best-in-class among dealerships in the community.
In 2023, City Auto Sales, LLC made a significant step into the manufacturer and franchise space welcoming Mitsubishi of North America to the Murfreesboro location.
City Auto operates its two campus locations with the goal of offering a hassle-free car-buying experience. We work every day to meet that standard by providing an honest, friendly, and transparent car-buying experience. At City Auto, we believe car buying should be fun. If we're doing our job right, it's going to be fun. Save money, save time, shop your way. Online and in-person.
City Auto - See A CAzillion. Find the One.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 47 reviews
October 25, 2022
Did this on line, my 1st time, was worried not able to see and examine truck, but I'm 100% satisfied, City Auto were kind enough to deliver it to my home! Questions were answered, a true pro team. This wa see and examine truck, but I'm 100% satisfied, City Auto were kind enough to deliver it to my home! Questions were answered, a true pro team. This was a very easy deal. More
by bakyrdman
October 21, 2022
Please do not purchase vehicle from City Auto! Purchased a used Mercedes and I should have known something was wrong from the beginning even after they changed my down payment from 1200 to 2000 af Purchased a used Mercedes and I should have known something was wrong from the beginning even after they changed my down payment from 1200 to 2000 after being told to get insurance on the vehicle. I have had the vehicle three weeks and it has been in the shop two of the three. Know I keep getting the round around and no one can give me an answer. This has been the worst car buying experience in my life. More
by Madmomma
Employees Worked With
Kirk
September 23, 2022
I had a very pleasant experience with the staff and the level of services. I would highly recommend City Auto to anyone! Special thanks to Greg and Brian! I love my new ride! level of services. I would highly recommend City Auto to anyone! Special thanks to Greg and Brian! I love my new ride! More
by Heather G
Employees Worked With
Greg, Brian
August 28, 2022
We tried to trade in 2 vehicles for 1 truck! Both vehicles are paid for title in hand, but they wanted the 2 vehicles AND an additional down payment! City Auto's lending network SUCKS!!! I under Both vehicles are paid for title in hand, but they wanted the 2 vehicles AND an additional down payment! City Auto's lending network SUCKS!!! I under our credit isn't the best, but it's not the worst either! My husband has a stable well paying job and I'd even co-signfor him, still wasn't enough. This is the second time we've gone to them and there WILL NOT be a third! I don't care if they have the best cars in the city, find somewhere else, ANYWHERE else! Disappointed is an understatement! More
by psrobinson
December 24, 2021
Never heard back from anyone. One Salesman called me to say that he would get back to me and never did say that he would get back to me and never did More
by deon
July 27, 2021
I have bought 3 cars from here and now buying a truck, I never have had any issues with city auto, good folks and always helpful. I do not go anywhere else when looking for a car or truck. never have had any issues with city auto, good folks and always helpful. I do not go anywhere else when looking for a car or truck. More
by wgold5111
Employees Worked With
Calvin,Blake,Brian
July 20, 2021
Stay away! Bought an expensive car from them. Battery indicator was on and was asked to bring it in for replacement, Came on again after a few days and had to get a new battery from the dealership! In ad indicator was on and was asked to bring it in for replacement, Came on again after a few days and had to get a new battery from the dealership! In addition, have had expenses of 3000$ because of check engine light! No response from anyone. Only 90 days since I bought the car! More
by yazhie
June 20, 2019
Car was no GOOD FROM PURCHASE DATE I was RIPPED OFF Car was a problem from day one. Motor blew up within 30days and all I got was LIES AND THE RUN AROUND.NO HELP. JUST WANTED MORE MONEY I was RIPPED OFF Car was a problem from day one. Motor blew up within 30days and all I got was LIES AND THE RUN AROUND.NO HELP. JUST WANTED MORE MONEY. CAR NEVER RAN JUST SIT IN MY DRIVE.FINDANOTHERDealer that will stand by agreement. DO NOT PURCHASE FROM THIS COMPANY. RIP OFF ARTIST. I HAD A RENTAL FOR MORE THAN 2MONTHS. SHOULD HAVE LEFT THE CAR THERE. I LOST MY MONEY AND STILL NO ANSWERS FROM CORPORATE. GO ELSE WHERE PLEASE. KARMA IS A REAL!! CITY AUTO SUCKS!! More
by RIPPED OFF
Employees Worked With
Gerald
March 30, 2019
Dishonest Yesterday I wanna shopping for a car at city auto and saw it for $13,985 I got the stock number and gave it to the sales person and she tried printing Yesterday I wanna shopping for a car at city auto and saw it for $13,985 I got the stock number and gave it to the sales person and she tried printing the info on the car we could not find it because they took it down and chothe price to $19,985. We ended up leaving because all trust was lost. More
by Andrew
January 10, 2018
Bad sales Sold me a car that had been wrecked and failed to inform me. They added a heafty finance charge to my 9K loan. Bad experience I would never purchase f Sold me a car that had been wrecked and failed to inform me. They added a heafty finance charge to my 9K loan. Bad experience I would never purchase from City Auto. The salesman was aggressive and not too friendly. His name was "Boonie." More
by Michael
Employees Worked With
Boonie
