World Subaru - Service Center

Perfect Service Visit Went in for routine oil change. Also got tire rotation with discount coupon and free alignment inspection with coupon and replaced front wipers. Wiper Went in for routine oil change. Also got tire rotation with discount coupon and free alignment inspection with coupon and replaced front wipers. Wiper change is less expensive than buying wipers online and doing the work yourself. I arrived 30 minutes early and they took me immediately. Everyone there was very friendly and totally competent. Total time (I waited) was only 1 hour 15 minutes, including free car wash. This visit could not have gone better. More

Oil change and needed a diagnostic Great customer service, unfortunately it took two trips in to figure out what exactly was wrong with my vehicle. They worked within my budget and secu Great customer service, unfortunately it took two trips in to figure out what exactly was wrong with my vehicle. They worked within my budget and secured a loaner car for me and did their best to mediate the issues with my vehicle More

used 2008 ford edge Daniella & Nina from service were super helpful and efficient when I brought our recently purchased car in for service - thanks for making the process Daniella & Nina from service were super helpful and efficient when I brought our recently purchased car in for service - thanks for making the process easy and quick More

Repair sunroof Loaner car made available while repair to sun roof was done. Service fast, efficient. Staff courteous and thoughtful. For example, Nicole S., made su Loaner car made available while repair to sun roof was done. Service fast, efficient. Staff courteous and thoughtful. For example, Nicole S., made sure I was oriented to loaner car, gave me her direct contact card if I needed to call from road and sent me off with a bottle of water. Was waiting at door when I returned to help get me on my way ASAP. More

Service visit I came to drop off my vehicle for a 30,000 mile scheduled maintenance and made the reservation online. I was greeted immediately by Michele Regno whe I came to drop off my vehicle for a 30,000 mile scheduled maintenance and made the reservation online. I was greeted immediately by Michele Regno when I entered and she able to get me situated quickly. She even offered a loaner car to me though I didn't need it. I returned after work to pick up my car and was again immediately greeted by three ladies, Tara Mullins, Daniella Brisindi and Nina Bisozio. They all were very helpful and had me paid and out the door in record time. All these ladies should be commended for their professional service. More

Great Service:) My husband and I have leased 5 Subaru's over the past several years through World Subaru. We have always found our shopping to be minimal hassle and s My husband and I have leased 5 Subaru's over the past several years through World Subaru. We have always found our shopping to be minimal hassle and straightforward. We have since become very loyal to the brand and dealership. Recently, my 2015 Outback would not start due to a dead battery. This is the first time I have ever experienced a problem like this. I called Subaru roadside and within an hour a technician was at my home, restarting my vehicle. When it was discovered the vehicle would not restart a second time the technician suggested bringing my vehicle in for service. I called the service department at World, and they told me I could bring the vehicle in right then and that they would get a loaner car ready for me. I was in and out, and on my way in less than a half hour. That included rearranging car seats for my two young children. The staff was very compassionate, patient, and helpful regarding this .My vehicle underwent a comprehensive check and was fixed by the next afternoon. Upon returning the loaner and reclaiming my car, I was in and out again in minutes. A class act all the way! More

Exceptional Service The dealership has always excelled at service so I thought I knew what to expect. They have added yet another bonus for customers - express, walk-in The dealership has always excelled at service so I thought I knew what to expect. They have added yet another bonus for customers - express, walk-in service for many routine needs. They are efficient, courteous, and thorough. In addition to the usual great work, they've added some new documentation of everything they do - your car's "medical history" so future issues can be tracked. I barely had time to read a chapter in the book I brought to keep myself occupied! More

Exceptional service, professional & Friendly staff From the moment that I walked into the service department I was treated as though my appointment was important. Both Michele and Daniella were excepti From the moment that I walked into the service department I was treated as though my appointment was important. Both Michele and Daniella were exceptional and patient, taking the time to answer my questions and explain the details. More

ALWAYS go above and beyond They are helpful and generous. They make accommodations for emergency car issues! They even removed the foreign piece of debris that was attached to They are helpful and generous. They make accommodations for emergency car issues! They even removed the foreign piece of debris that was attached to my car for free! More

I'm BACK!!!! As always the Service I received was wonderful. WE currently are a Family of 4 Subaru Owners and we all go to World for their amazing serice. Thank As always the Service I received was wonderful. WE currently are a Family of 4 Subaru Owners and we all go to World for their amazing serice. Thank you all :) More