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Circle Infiniti - Service Center

West Long Branch, NJ

5.0
758 Reviews

758 Reviews of Circle Infiniti - Service Center

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July 13, 2023

Fantastic dealership from the sales department, service department and parts department. My family have been customers for 20 years purchasing new and used vehicles,, leasing, and parts. I actually enjoy More

by jleept109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gandolfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
Aug 01, 2023 -

Circle INFINITI responded

Jleept109, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Circle Infiniti, Inc..

July 08, 2023

The BEST. My Infiniti's always get serviced at Circle. Kudos to Todd and his team! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Circle INFINITI responded

Hi Jd, we are very happy to have provided you with such a positive experience!

June 30, 2023

The staff is friendly, helpful and knowledgeable. They answered my questions and kept me in the loop throughout the process. I will definitely be back and recommend them to others. More

by JackieD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
June 30, 2023

I have my Infiniti for 5 years and Ann T has been absolutely amazing!! Always professional and extremly helpful! She always goes above and beyond to make sure my vehicle is in perfect condition! Love More

by Susie Q
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

I have had my car for 10 years and pam has been my service advisor from day one. she has always been professional , attentive , courteous and respectful. I know when I drop my car off for service More

by Adamg37x
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Circle INFINITI responded

We appreciate your positive review about your recent experience with us!

June 19, 2023

22 year loyal customer of CI. Will have to terminate that. No more overcharging on parts that are not guaranteed and no more excessive labor charges. .Will return for recalls only More

by GLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Crisafulli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
Jul 03, 2023 -

Circle INFINITI responded

Glen, we're disappointed to hear of the negative experience you had at our location. Please reach out to our service manager, Todd Rovinsky at 732-389-1200. I am confident we can fix the relationship.

June 14, 2023

The staff is always super friendly, pleasant and professional. They always goes above and beyond! More

by Ellen K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
Jun 19, 2023 -

Circle INFINITI responded

Ellen K, thank you for your kind words and this wonderful review!

June 10, 2023

Everyone at the dealership is friendly and ready to serve. The dealership is extremely clean. My car was returned sparkling clean. My service advisor Joseph Nazzaro was exceptional. He was very frien More

by Cutieroc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Circle INFINITI responded

Cutieroc76, thanks for your praise and kind comments about Joe and your experience. We hope to be of service to you again in the future. Best wishes, Circle Infiniti, Inc.

May 31, 2023

Joseph Piccininno Has provided me with amazing service. He is Honest!! and very professional. Goes over in deal what is needed for my car. I would highly recommend Him. More

by antonina.scali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from parts is amazing and honest!, Joseph (JP) Piccininno
Jun 19, 2023 -

Circle INFINITI responded

Antonina.scali, your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 29, 2023

Outstanding service! Joe is honest, professional and very knowledgeable. I go out of my way to take my QX60 to Circle Infiniti. Always a pleasure working with him. More

by Capthenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Circle INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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