Circle Infiniti - Service Center

Feel like family!! I have never dealt with a car dealership that made me feel like family. Everyone in the service department is so friendly. The manager Frank Gandolf I have never dealt with a car dealership that made me feel like family. Everyone in the service department is so friendly. The manager Frank Gandolfo always goes out of his way to make sure I am being taken care of and the entire team of service writers are always so friendly. I would never imagine going anywhere else for service. This has to be the nicest group of people I have ever dealt with in a business in my entire life. Kudos to this organization as they have stellar employees that do a great job! Anyone that could possibly write a negative review about this place must be impossible to deal with!! More

Stellar Service As Usual I made an appointment for express service repair (oil change and tire rotation) with Pam. The drop-off and pick-up process was quick and efficient, d I made an appointment for express service repair (oil change and tire rotation) with Pam. The drop-off and pick-up process was quick and efficient, despite the ongoing showroom construction. Pam was professional and explained the scope of service. The waiting lounge is new, and featured amenities such as refreshments, Wifi, an iMac workstation and numerous magazines. The service area and waiting lounge were clean. In addition, Ron, from the parts department, provided options for accessories to better utilize my vehicle in the future. Pam, Ron, and the service staff at Circle Infiniti are great and client focused. Overall, an excellent service experience at Circle Infiniti. Thanks! More

Great Experience Always The Service is phenomenal, super professional, helpful and friendly. I always deal with John Dilieto who is really good at what he does but everyone The Service is phenomenal, super professional, helpful and friendly. I always deal with John Dilieto who is really good at what he does but everyone else is great. More

Exceptional Always a pleasure to work with the entire service department. They are all extremely knowledgeable and friendly. Work is always performed on time and Always a pleasure to work with the entire service department. They are all extremely knowledgeable and friendly. Work is always performed on time and to the highest quality. More

wonderful service experience went in for routine service pleasantly surprised by new building. service performed quickly and a great price. will be servicing here from now on! went in for routine service pleasantly surprised by new building. service performed quickly and a great price. will be servicing here from now on! I feel I can trust the advisor he was honest about my vehicle needs More

Not honest Along with John Dilieto, were dishonest in stating repair was not under warranty. I called Infiniti and was told by a customer service manager that it Along with John Dilieto, were dishonest in stating repair was not under warranty. I called Infiniti and was told by a customer service manager that it should have been covered and was given approval to bring the car to another Infiniti service center. I wish I could say this is the first time, but it is the first time I am writing about it. Also, John Dilieto was defensive and rude when I asked questions. More

Top Notch Service! I took my car in for a service. It was the best one I have had so far! Always great to be greeted by Yuri and then I sat with John DiLieto who took me I took my car in for a service. It was the best one I have had so far! Always great to be greeted by Yuri and then I sat with John DiLieto who took me through the process. I got a winter prep special and rear brakes. Had a great loaner car and returned the next day to a nice clean car all ready for the winter. John once again exceeded my expectations. Great job! More

Pam and her service team are OUTSTANDING! Pam Crisafulli provided me with outstanding service in a very timely and efficient manner at a very hectic time of year. Always a pleasure taking my Pam Crisafulli provided me with outstanding service in a very timely and efficient manner at a very hectic time of year. Always a pleasure taking my vehicle here- I trust in their work and value. Would highly recommend Pam and her team! More