Circle Infiniti - Service Center
West Long Branch, NJ
754 Reviews of Circle Infiniti - Service Center
Excellent!!!!!!!!!!! I was very pleasantly surprised to see Ann Maria back. In my last 5 years as my Service Consultant, she has been magnificent. Always very professional I was very pleasantly surprised to see Ann Maria back. In my last 5 years as my Service Consultant, she has been magnificent. Always very professional, knowledgeable, courteous and very helpful. Ann Maria makes the experience of visiting the Service Area an easy errand, Quite happy, she is back!. Look forward to my next visit. Warmest regards, Ann Maria! More
Very positive , met my needs, got me out quickly. Addressed all my concerns. Kept me up to date while I waited. very friendly and helpful. , met my needs, got me out quickly. Addressed all my concerns. Kept me up to date while I waited. very friendly and helpful. More
Service team I have gone to circle since I purchased my car in feb 2014, I cannot express my appreciation for the amazing team at this dealership. Once I met Anne I have gone to circle since I purchased my car in feb 2014, I cannot express my appreciation for the amazing team at this dealership. Once I met Anne Trapani in the service department I knew I would never use another dealership or another technician. She is beyond amazing. After she left Infiniti I was so upset I went to local shops and had nothing but poor experiences. Seeing that she is back at circle I have since returned and COULDN'T be happier with her knowledge and expertise. As long as Anne is with circle, you have a forever customer! More
Service my 2009 g37 Once again it was a pleasure to deal with John DiLieto and Circle Infiniti. I called spoke to John to set up a appointment to get an oil change and ha Once again it was a pleasure to deal with John DiLieto and Circle Infiniti. I called spoke to John to set up a appointment to get an oil change and have some other items looked at. John got me an appointment right away. I brought the vehicle in the afternoon and the next morning I received a call from John stating that the vehicle would be ready by noon. When I picked up the car all repairs were completed with no issues. Thanks John , Once again More
John Dilieto Took my 2007 Infinity in for service and had a great experience . Service department is great . John Dilieto in particular was friendly , knowledgeabl Took my 2007 Infinity in for service and had a great experience . Service department is great . John Dilieto in particular was friendly , knowledgeable and gave me great advice . In addition to an inspection and minor service , he informed me about an airbag recall and took care of it at the same time . I highly recommend John . More
Best service ever Great dealership, friendly. Todd Rovinsky and Ann always keep me up to date with my vehicle. They go through every detail beginning service to end of Great dealership, friendly. Todd Rovinsky and Ann always keep me up to date with my vehicle. They go through every detail beginning service to end of service. 5 Stars. Recommended many friends and never one complaint. More
Feel like family!! I have never dealt with a car dealership that made me feel like family. Everyone in the service department is so friendly. The manager Frank Gandolf I have never dealt with a car dealership that made me feel like family. Everyone in the service department is so friendly. The manager Frank Gandolfo always goes out of his way to make sure I am being taken care of and the entire team of service writers are always so friendly. I would never imagine going anywhere else for service. This has to be the nicest group of people I have ever dealt with in a business in my entire life. Kudos to this organization as they have stellar employees that do a great job! Anyone that could possibly write a negative review about this place must be impossible to deal with!! More
Stellar Service As Usual I made an appointment for express service repair (oil change and tire rotation) with Pam. The drop-off and pick-up process was quick and efficient, d I made an appointment for express service repair (oil change and tire rotation) with Pam. The drop-off and pick-up process was quick and efficient, despite the ongoing showroom construction. Pam was professional and explained the scope of service. The waiting lounge is new, and featured amenities such as refreshments, Wifi, an iMac workstation and numerous magazines. The service area and waiting lounge were clean. In addition, Ron, from the parts department, provided options for accessories to better utilize my vehicle in the future. Pam, Ron, and the service staff at Circle Infiniti are great and client focused. Overall, an excellent service experience at Circle Infiniti. Thanks! More
Went to repair a front tire for my QX60 I made an appointment that morning, very short notice. My front tire kept losing air every morning. Made and appointment and was able to get in there I made an appointment that morning, very short notice. My front tire kept losing air every morning. Made and appointment and was able to get in there by 1:00 PM. they fixed the flat/leak, also topped off my fluids, performed a couple recalls and gave me a loaner which I did not expect on short notice. The technician was phenomenal (John Dilieto). I was in and out of there within 10 minutes and on my way home. Later that night it was all done and picked up by 6:00 PM. More
Great Experience Always The Service is phenomenal, super professional, helpful and friendly. I always deal with John Dilieto who is really good at what he does but everyone The Service is phenomenal, super professional, helpful and friendly. I always deal with John Dilieto who is really good at what he does but everyone else is great. More