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Circle Infiniti - Service Center

West Long Branch, NJ

5.0
737 Reviews

737 Reviews of Circle Infiniti - Service Center

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January 16, 2017

Stellar Service As Usual I made an appointment for express service repair (oil change and tire rotation) with Pam. The drop-off and pick-up process was quick and efficient, d More

by anomaly-long branch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronta Gaskin
January 13, 2017

Went to repair a front tire for my QX60 I made an appointment that morning, very short notice. My front tire kept losing air every morning. Made and appointment and was able to get in there More

by Jurko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
Jan 13, 2017 -

Circle INFINITI responded

Thank you very much for sharing your experience. Our goal is to achieve ultimate satisfaction for our customers and it is good to see that John was able to assist you. I will be sure to share this with him. Have a Happy and Healthy New Year and we look forward to seeing you again. Tony Mento Business Development Mgr.

January 12, 2017

Great Experience Always The Service is phenomenal, super professional, helpful and friendly. I always deal with John Dilieto who is really good at what he does but everyone More

by mnabi01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
December 31, 2016

Exceptional Always a pleasure to work with the entire service department. They are all extremely knowledgeable and friendly. Work is always performed on time and More

by Gysot79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2016

wonderful service experience went in for routine service pleasantly surprised by new building. service performed quickly and a great price. will be servicing here from now on! More

by Babymama422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2016

Not honest Along with John Dilieto, were dishonest in stating repair was not under warranty. I called Infiniti and was told by a customer service manager that it More

by Dissapointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Gandolfo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
December 24, 2016

Top Notch Service! I took my car in for a service. It was the best one I have had so far! Always great to be greeted by Yuri and then I sat with John DiLieto who took me More

by jeffreybarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
December 13, 2016

Excellent service as usual The service I receive from Pam is so impressive. Always make you feel like you are important and takes the best care of your needs. Never been so sat More

by Satisfied customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2016 -

Circle INFINITI responded

Thank you for taking the time to leave this review. We are happy that you had the opportunity to work with Pam. She is truly a compliment to our dealership and I can assure you she appreciates the feedback. Please don't hesitate to request Pam the next time you book an appointment for service. Happy Holidays!

December 08, 2016

Pam and her service team are OUTSTANDING! Pam Crisafulli provided me with outstanding service in a very timely and efficient manner at a very hectic time of year. Always a pleasure taking my More

by cmann64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The valet is ALWAYS a pleasure and so considerate! Love him!
November 30, 2016

Always a great job The staff at Circle always does a great job from start to finish. I was left in good hands with Todd. He is always there to help me, he goes above and More

by Q50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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