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Circle Infiniti - Service Center

West Long Branch, NJ

5.0
788 Reviews

788 Reviews of Circle Infiniti - Service Center

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June 23, 2018

Excellent service!!!!!!!!!! Once again, I'm running out of adjective to describe Ann Maria excellent professional guidance at the Service Area. As usual, very professional, knowl More

by jayrod51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2018

Worst service The service from terrible, from the customer service to the service done on my car. The place is obviously unorganized and mismanaged. No formal line, More

by violetlemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam Crisafulli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
Jul 20, 2018 -

Circle INFINITI responded

Well, this is definitely a review that I missed and I truly apologize for that. It is absolutely our intention to address the complaints as much as we do the compliments. I also want to apologize for the experience that you had and can assure you that this will be brought to the attention of our Service Manager, Todd Rovinsky immediately. If you haven't already, I would like to suggest that you take a moment and contact him to share this experience. I am not sure that we can solve the problem you had, but we will surely do everything we can to make sure that it doesn't happen again. He can be reached at 732-389-1200 xt.250, and I am sure he will want to hear from you. Again, on behalf of our entire staff we apologize for any trouble and or inconvenience you had with us.

June 07, 2018

John DiLieto was so helpful and professional I just bought my first Infiniti after having being a Lexus owner. Mr DiLieto made sure everything was ready and on time for me when I had my first ser More

by Shayne123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
June 01, 2018

Great Service Pam promptly scheduled me for service and provided a quick turnaround for my replacement lights and other services. She is another great example of w More

by Dave Mercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018

Service I have been going to circle for over 10 years never had a bad experience they treat you like family they get you in-and-out..Great service department More

by james.h.crupi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
May 29, 2018

EXCELLENT SERVICE AS ALWAYS MY SERVICE EXPERIENCE WAS EXCELLENT.JOHN AND ALL THE EMPLOYEES ALWAYS MAKE SURE THINGS ARE BEING TAKEN CARE OF.I RECOMMEND CIRCLE INFINITI. More

by spellbionderssurf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto, Liz Drehmann
April 23, 2018

Jayrod51 Once again, another excellent and very pleasant experience while having my wife's car serviced. Pam and Ann Maria, displayed their usual professional More

by jayrod51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2018

Best dealership Great service, always on top of things. Ann Marie and Todd Rovinsky best service reps. Keeps you up to date on all your needs. Recommend to anyone. More

by Rechree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2018

Great experience with John John really helped me out, he took care of my car and made sure I was happy. Thanks again John you are the best. Alex More

by Ajenzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiLieto
April 10, 2018

Outstanding My service advisor Pam is wonderful, friendly and she provides the best customer service that I've seen from previous dealers I've dealt with. Ever si More

by Envieddesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Circle INFINITI responded

On behalf of Pam and Circle Infiniti, I want to thank you for your kind words. Our goal is simply to satisfy our customers. It is always good to know when we succeed.

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