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Circle Infiniti - Service Center

West Long Branch, NJ

5.0
758 Reviews

758 Reviews of Circle Infiniti - Service Center

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April 04, 2019

Excellent Service Department I have been a loyal customer for 10 years and plan on staying a customer. The service you get from all is exceptional. I would recommend Circle Infi More

by hockey1917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
Apr 12, 2019 -

Circle INFINITI responded

How do you thank someone for not only taking the time to share their experience online, but to be a loyal customer for 10 years? I suppose the easiest way is to say THANK YOU, THANK YOU, THANK YOU!!! We are proud of the fact that we try to make every buying experience a truly exceptional experience. We are even prouder to know that we can accomplish that with customers like yourself. If you recommend Circle Infiniti to everyone, PLEASE be sure to have them mention your name when you come in. I am sure you realize we have a referral program that rewards you for anyone you send our way. Again, thank you for your loyalty and for taking the time to let everyone know about it. Tony Mento BDC Manager

March 27, 2019

Highly Recommend Pam I brought my suv in for service. Todd greeted me when I first walked in. He was very friendly and helpful. My Service Advisor Pam is always nice, frie More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2019

Truly Exceptional service! Each visit to Circle Infiniti reminds me why I stick with the brand. I love the ease of making an appointment through an app knowing there is an entir More

by jose22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
March 06, 2019

One Happy Customer I honestly experienced one of the best customer service I have ever received. What an amazing staff Circle Infiniti has...from the minute I arrived Jo More

by Nickymin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto, Liz Drehmann
Mar 08, 2019 -

Circle INFINITI responded

On behalf of our Service and Sales Staff and our entire Circle Infiniti family, I want to thank you for your extremely kind words. I will be sure that John sees this. I assure you that we work very hard to provide every customer with an outstanding customer experience. We may not always succeed, but we definitely try. It helps us in our mission when customers like yourself take the time to let us know how we are doing. Thanks again and Happy Driving!

February 13, 2019

Excellence - Always! I have been a customer of Circle Infiniti since 2001. Honestly, I don't think I'll ever own anything other than an Infiniti. Quality vehicles and qu More

by Tammy V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Thieme, John DiLieto
February 11, 2019

Quality Service Went in for my 10,000 mile service, as usual everything went smooth. My Service writer Pam C. always provides exceptional customer service. From day o More

by Envieddesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2019

service was great ! working with joe was great ! He was so helpful and made sure everything was takin care of with my car !! They even found the nail that was in my tire More

by Ericacavs22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2019

Service team Circle Infiniti best dealership in NJ. Service team is top notch. Ann Maria and Todd Rovinsky are the best. Always keep you updated with all work. More

by Rechree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto, Liz Drehmann
January 21, 2019

superior customer service The staff at Circle Infinity go out of their way to make things right for you . I feel they have superior customer service compared to most car dealer More

by carolynp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto, Liz Drehmann
January 15, 2019

Amazing Service I usually work with the same service manager every visit, however she was off for the drop off and I had the pleasure of working with 2 of her colleag More

by Jpetrizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiLieto
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