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Circle Infiniti - Service Center

West Long Branch, NJ

5.0
758 Reviews

758 Reviews of Circle Infiniti - Service Center

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January 16, 2021

Service and Sales team are true professional. They are always going above and beyond to take care of customers. Loyal and trustworthy dealership! Give them a A+ More

by Gmarmer316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morrissey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Circle INFINITI responded

Gmarmer316, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Circle Infiniti, Inc..

January 04, 2021

I've been a customer for more than 15 years; would never go elsewhere for my vehicles; I also have my RAM truck serviced here, in addition to my Infiniti. Prices are competetive, service is spot on and a l More

by TENAJ57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Circle INFINITI responded

Tenaj57, we are so happy to read such a great review about Circle Infiniti, Inc.! Thank you so much again for your feedback! We hope you have a great day! Best Regards, Frank Gandolfo

November 29, 2020

Great service as always. Clean and friendly environment. My service advisor Pam C. Always does her best, is knowledgeable and provides timely updates. I have & would always recommend this dealer. More

by Envieddesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Circle INFINITI responded

Envieddesigns, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Circle Infiniti, Inc.

November 18, 2020

Consistently providing great service is what Pam is all about. She is a Great communicator and a pro at her job. I purchased my second Infinati because of the service at Circle and Pam. H More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Circle INFINITI responded

Hi Rocky, thank you so much for your positive comments about Pam and Circle Infiniti, Inc.! We hope to see you soon!

November 07, 2020

Ray Andrew’s in sales absolutely the best, professional and always a pleasure to deal with. Have leased two cars from him and will continue in the future. Pam in service is always friendly, professional More

by dsgallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Circle INFINITI responded

Dsgallagher, thank you for your kind review; we are happy to pass along your comments to the team here at Circle Infiniti, Inc.! We can't wait to see you again, have a great day.

November 04, 2020

I own a 2008 Infiniti M35X with 299,000 miles. If if wasn’t for the service consulatnats, AnnMarie, Pam, Joe and JP, I doubt very much my car would have lasted this long. They are all wonderful and a p More

by carljohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph (JP) Piccininno
Nov 15, 2020 -

Circle INFINITI responded

Carljohn, we're happy you found our staff to be so supportive during your experience here at Circle Infiniti, Inc.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 18, 2020

Top shelf! Circle Infiniti always provides outstanding service with a smile! Customer care and satisfaction is truly a priority. I always trust that my car receives exceptional care with every visit! O More

by NJjerseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Circle INFINITI responded

NJjerseygril - Thank you very much for the positive review of Circle INFINITI of specifically Ann in service. I truly appreciate the kind words and appreciate you taking the time to write such a nice review. Frank Gandolfo General Manager

October 12, 2020

I have nothing but the best things to say about Circle Infiniti. It all starts with the general manager Frank and the head of service Todd. The focus on customer satisfaction is incredible. Every perso More

by mbop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rovinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Circle INFINITI responded

mbop - WOW - What a fantastic review. Thank you for taking the time to tell everyone about your experience. The staff here does a great job taking care of our customers and appreciate it greatly when their efforts are acknowledged. Thank you, Frank Gandolfo General Manager

October 10, 2020

Ann Maria Trapan has been my service advisor since 2018. Her compassion and dedication to assuring that customer service was delivered is far beyond what a customer can expect. I have always entrusted Ann w More

by Yvonne B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Circle INFINITI responded

Thank you for the great review. Ann does a great job and it is wonderful to see a customer take the time out to acknowledge her. Thank you again, Frank Gandolfo General Manager

October 09, 2020

Aside from loving the quality and look of my third Infiniti SUV, the main reason I've been a customer of Circle Infiniti since 2004 is the consistently wonderful service they provide. From the time I More

by AJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bahary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Crisafulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Maria Trapani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yuri and JP
Nov 15, 2020 -

Circle INFINITI responded

Ajk, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Circle Infiniti, Inc.

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