
Circle Hyundai
Shrewsbury, NJ
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Everyone was very nice, I would recommend this dealer to anyone, Ed Sosa was especially helpful & informative. If your searching for car, do yourself a favor and stop by. anyone, Ed Sosa was especially helpful & informative. If your searching for car, do yourself a favor and stop by. More
I was shopping for a fully loaded Hyundai Elantra 4 door Limited PZEZ for my youngest daughter. I had done a lot of research on the Hyundai and was very impressed by it's rating. About a month before I plan Limited PZEZ for my youngest daughter. I had done a lot of research on the Hyundai and was very impressed by it's rating. About a month before I planned to buy, I visited a dealer in my town just to make sure it was the exact car my daughter wanted. We didn't discuss price at that point as I was not ready to purchase. When I was finally ready to buy the car, I naturally went back to that dealership which was less than 5 minutes from my home. I made it clear that I did not want to finance the vehicle. Unfortunately, they did not have the color I wanted, but said they would try to get it from another dealer. Later that day, I got a call from the salesman who said he had found the car. He gave me what I thought was a great price over the phone. He wanted a $500.00 deposit to get the car from the other dealer. I was ready to give him the deposit over the phone, but then thought it better to go over and get something in writing. When I called to tell him I would come over with the deposit, he then decided to mention that that was the finance price. As I had said, I specifically told him when I was in the showroom earlier, I did NOT want to finance. Anyway, I went over, he readjusted the price for cash. I asked him where they found the car and he said he didn't know. Really?????!!! I found that odd, that and the idea of having to give $500.00 to get the car to his lot when he couldn't even give me the exact day it would arrive. I was told anywhere from 2 days to 2 weeks. The whole deal didn't sit well with me. I also was not satisfied with the price he quoted. He said because it was another dealer's vehicle, he could not give me the deal he could have if it was one of the cars off their lot. I did not take the deal. I did a search for the Elantra and found a dealership 20 minutes from my home that had the exact car I wanted on their lot. After going back and forth, the manager gave me the best price he could. It was $1601.00 over the first dealer. I told him of the offer. He asked me if I got the Vin # or saw the sticker which I did not. Great point! I obviously got caught up in getting this car for my daughter! Now I was even more skeptical of the first dealership. I told the salesman at the second dealership I would get back to him that evening, which I did and turned down the offer. It was not a bad offer, but I wanted to try one more dealership, one that also had the car in stock- on their lot. I found a few within 20-30 minutes of each other but over an hour from me. Before I drove over an hour, I wanted to get reviews on the dealerships, especially after the fiasco at the first one. None were members of the Better Business Bureau, but all had reviews on the site. First dealership I went to got a "D", second got an "A". Only one dealership got an "A+" and it happened to be one of the 3 I found online that had the exact car I wanted on their lot. They also got positive ratings from other sites I visited, including DealerRater.com. The highly rated dealership was CIRCLE HYUNDAI in Shrewsbury NJ. I called that night to make an appointment and went it the next morning. From the minute I drove up, I was impressed. The showroom was huge and beautiful, someplace you'd expect to see all luxury cars. There was even a cell phone charging dock! I was approached by CRAIG SHANNON when I walked in, but it was not like when some car-salesmen walk right up to you when you just get in the door. I told Craig I was told to ask for Blaise, who I assumed was a manager. I had gotten there early, so Blaise was not in yet. Craig introduced me to SAM FOWLER, a sales manager who greeted me warmly and had me work with Craig. I was glad I would be working with Craig. He pulled the car up so I could make sure it was the one I wanted, then we started the fun job of negotiating. I told him about the first dealership and the price they had given me on a car they DID have on their lot. The exterior was the right color, but the interior was not. It would have been my daughter's second choice. If at all possible I wanted her to have her first choice. That price, from the first dealership, also turned out to be bogus, just like the one they wanted a $500.00 deposit for just to bring the car to their lot. I think $100.00 would have been more reasonable. Anyway, back to CIRCLE HYUNDAI, Craig talked to Sam to get me the best price he could. Sam met the price I had gotten at the second dealer, but I'd still have to come back with my husband the next day, drive over an hour to pick up the car. The other dealer was only 20 minutes from me. To make an already long story a little less long, Sam came back with an offer I couldn't refuse. He met the 2nd dealership's "what if" price AND Craig and another CIRCLE HYUNDAI employee followed me to my house with the car so I would not have to come back the next day with my husband. TALK ABOUT GREAT CUSTOMER SERVICE!!!! It was a PLEASURE dealing with Craig and Sam. They are not pushy, easy to talk to and very ethical. I know I got a great deal and would definitely buy from CIRCLE HYUNDAI again! The best part of all is my daughter had no idea I bought the car, much less that the car would be waiting for her in the garage when she got home from school. She was absolutely thrilled! Thank you Craig for hand delivering the car and for making this purchase such a pleasure and thank you Sam for an awesome deal! I highly recommend CIRCLE HYUNDAI!!!! More
Just went to "look" and came out with a brand new, beautiful Hyundai Tucson!!!!! Very Happy and excited to finally have a new car. Service was great and I will definitely recommend them to family new, beautiful Hyundai Tucson!!!!! Very Happy and excited to finally have a new car. Service was great and I will definitely recommend them to family and friends! More
Our lease was almost up on our current Hyundai Sonata so we visited Circle Hyundai to look at our options not expecting to walk away ecstatic with a brand new 2013 Sonata. We worked with Jason who showed us we visited Circle Hyundai to look at our options not expecting to walk away ecstatic with a brand new 2013 Sonata. We worked with Jason who showed us many options and made sure we were happy with our choice. He was knowledgeable, friendly and worked within our budget. We will definitely be coming back to Circle Auto Group in the future and will happy recommend Jason to our friends and family. More
Having never purchased a new car before, I was very overwhelmed with all my options. I am a commuter driving over 100 miles a day and needed a reliable and safe vehicle within my budget. Casey was extr overwhelmed with all my options. I am a commuter driving over 100 miles a day and needed a reliable and safe vehicle within my budget. Casey was extremely helpful and informative. I told him what I was looking for and my budget and he helped to narrow down my selection with ease. I entered Circle Hyundai thinking this would be the first of many stops in my search for a new car but it turned out to be my first, and my last. I fell in love with the Elantra GT hatchback that Casey suggested for me. It takes a getting used to the keyless entry, hands free blue tooth connection, starting my car in the morning with my phone - it still is weird to me that I can afford a car with all these luxuries! I appreciate all the help from Casey - I love my new car and my commute doesn't seem so bad anymore! Thank you Casey!! More
All employees were friendly and did not exert any pressure to purchase. They answered all questions and, in fact, gave us additional information on things we would not have otherwise asked about. F pressure to purchase. They answered all questions and, in fact, gave us additional information on things we would not have otherwise asked about. Full disclosure. Glenn took the time to fully explain all aspects of the vehicle and set-up many of the features, such as the blue-tooth system. Price was good. Selection of certified pre-owned vehicles was good. New showroom looks great and a comfortable environment. This is the car buying experience all are looking for. Thnak you Glenn, Vincent, and Roger. More
The moment I walked into the Circle Hyundai dealership, I was greeted with pleasant smiles and immediate assistance. I had one Hyundai in mind, and I was provided with a car that matched my specific tastes a was greeted with pleasant smiles and immediate assistance. I had one Hyundai in mind, and I was provided with a car that matched my specific tastes and more. Glen was incredibly thorough in explaining how each feature worked, and his cheerful, easy-going attitude had me comfortable enough to test drive the car and ask questions. When discussing the pricing of the car, I had a lot of trouble understanding why the car was a certain price compared to what I had found online. Glen answered every question I had honestly and professionally, and it was his knowledge of the car as well as the willingness to go back and forth between me and the sales manager that convinced me further that this dealership was the place to purchase a car. By the end of the deal, the sales manager, Sam, came out to greet me personally and seal the deal officially. He was kind and willing to work with my budget, which I greatly appreciate. I have already recommended this dealership to others, and I will continue to do so. More
The staff at Circle Hyundai did everything in their power and went above and beyond the standard car sales pitch to make sure I left the dealership with the car that fit my needs. Not only did they help me and went above and beyond the standard car sales pitch to make sure I left the dealership with the car that fit my needs. Not only did they help me find the vehicle that I wanted, but they made sure that the vehicle was in my budget. This dealership does not use the usual high pressure sales tactics. They are honest, salt of the earth types that strive to make you happy and send you home in one of their cars. If they can't make it work, they will let you know, but they will do everything in their power to get price to within your budget and to find a car for you. I am thrilled with my new car from Circle Hyundai. I can't thank the staff enough for making it happen for me. Thanks to Mark and Mike for going above and beyond! More
I just leased a Hyundai Elantra for my daughter for her first car from Kevin Gleason at Circle Hyundai. His service was so professional and courteous that it made what could've been a stressful experience, first car from Kevin Gleason at Circle Hyundai. His service was so professional and courteous that it made what could've been a stressful experience, a great experience for both my husband and I and my daughter. I called and spoke to him and gave him as much information over the phone to get the process started which meant less time sitting at the dealership. I knew exactly what I wanted and their price was right without any haggeling. I was so satisfied with the service, the vehicle, and most of all, the price, that two days later I brought my boss to Kevin to lease another Elantra. The finance person was Roger Maksimow who was also a pleasure to deal with. He had all paperwork ready for both transactions faster than I've ever experienced while buying a car. Overall, I am completely satisfied with Kevin, Roger, and Circle Hyundai that I would recommend them to everyone. Car buying should always be this easy and hassle free. More
Casey Gelnaw was the Sale Consultant that we dealt with. I feel that Casey listened to my needs and wants as a driver and worked out a deal to get me into the car I wanted. Circle Hyundai was the dealershi I feel that Casey listened to my needs and wants as a driver and worked out a deal to get me into the car I wanted. Circle Hyundai was the dealership that stuck from the others because of the friendly atmosphere and the product knowledge. My new car fits well into my personal budget. I would definitely recommend those looking to purchase or lease a Hyundai to visit Casey. I am a very happy customer! Thank you! More