Circle Hyundai

The leasing process did not went as smoothly as agreed/planned. Pricing got changed/updated verbally within the last 24 hours of pickup time. Chris Healy was helpful and understanding, but unfortun agreed/planned. Pricing got changed/updated verbally within the last 24 hours of pickup time. Chris Healy was helpful and understanding, but unfortunately things did not go out as planned and he was not able to get management agree on initial pricing. I believe management did not care about the overall customer experience since there were other buyers at their asking price. My advice to other buyers, you will not know the exact price until you get to the dealer, so be mindful of price changes. Finance Department waiting times to sign final paperwork were unacceptable especially for out of state customers, those things should be ready before pickup date. Dealer was clean, waiting areas were stocked with water, coffee, etc and employees were nice. More

ATROCIOUS!! That about sums up my experience at Circle Hyundai in one word! If I could give less than a one star rating, I would. I've never dealt with a Sales Manager like Vincent Lorenzo, that essential Hyundai in one word! If I could give less than a one star rating, I would. I've never dealt with a Sales Manager like Vincent Lorenzo, that essentially leads on a potential customer from online to in-person, with nothing but sales price lies and mischievious tactics explaining his pricing for a potential new vehicle purchase/trade-in. From a large ad with small fine-print online advertisement to get you in the door; to car sales price adjustments that don't match car window stickers or online deals or MSRP prices, that Is not how an "honest" dealership should operate. If can give advice to anyone, please do yourself a favor and LOOK ELSEWHERE FOR YOUR NEXT VEHICLE! More

Many people dread heading into a dealership despite how excited they are to get a new vehicle. Any car owner would be able to recall countless hours negotiating, signing paperwork, and waiting . . . and wa excited they are to get a new vehicle. Any car owner would be able to recall countless hours negotiating, signing paperwork, and waiting . . . and waiting . . .and waiting more until finally you make a deal and get your car in roughly 8 hours time. This is NOT the case with Circle Hyundai. I was able to deal directly with Andrew Feldman via email to get everything prepared for my arrival, and I was literally in and out of the dealership within an hour driving my new car home. This has been the BEST experience I have ever had with purchasing a car (I’ve purchased 8 myself and countless other with friends/family). It was actually so easy to make a deal and be on my way that sometimes I have to double check to make sure I actually purchased a vehicle - the transaction was that smooth! The vehicle I purchased was available at four of my local dealerships in Northern NJ, but every time I reached out to my local dealers I either didn’t get a call back, no response to email, and no solid offers that were guaranteed. I found the same vehicle at Circle Hyundai and I figured I had nothing to lose so I reached out via email. Little did I know how amazing it would be to deal with someone at this dealership. Andrew rapidly responded to my inquiries, secured my deal, and all that was left was for me to travel an hour down to their dealership to finalize the purchase. Yes, I chose to go over an hour away to Circle Hyundai because of how responsive Andrew was in our communication. The other dealerships make you feel like you’re not even a potential customer. Andrew was so dedicated to making sure that our communication lines were open, and that I was treated like a potential customer - and not just another number or sale. You can really tell the difference about how this is a “Family” owned dealership rather than some corporation without high morals or values. From the moment you walk into the doors you are greeted with people that are committed to making you feel “at home” in their dealership. This isn’t your typical scenario where you walk in and feel like you’re about to go through the wringer, you get a sense of trust and a feeling that they are going to treat you as a customer should be treated. I am now going to be bringing my family and friends to Circle Hyundai (and their other dealerships), despite the distance, all because of the AMAZING experience I had which would not have happened if I didn’t get to deal with the most competent and communicative salesperson, Andrew. More

Had a very pleasant experience dealing with salesman Chris and everyone else that works here. Will definitely recommend to others and come back for the next vehicle as well. Chris and everyone else that works here. Will definitely recommend to others and come back for the next vehicle as well. More

We had previously purchased two vehicles from Circle and looked to purchase a third. While test driving the car we were interested in, we couldn't help but notice a very strong odor of cigarette smoke. Give looked to purchase a third. While test driving the car we were interested in, we couldn't help but notice a very strong odor of cigarette smoke. Given these circumstances, we offered a lower price. It appeared they were unwilling to negotiate, explaining the low mileage ( 4K) etc. We decided to pass on it but hopeful we could do business in the future.Several days later, I checked online and noticed the same car was still available but now near the price we offered. Stunned to say the least. Third time's not a charm- you lost us. More

I had a fantastic time and was blown away by how helpful and accommodating Heather McCrum was during the whole process. I will definitely be coming back when my wife is ready for a new vehicle and will be l and accommodating Heather McCrum was during the whole process. I will definitely be coming back when my wife is ready for a new vehicle and will be looking forward to working with Heather McCrum again in the future. Thank you More

It was my first time purchasing a car, Haley and Ingrid helped me find the perfect car I was looking for. They did everything they had to do for me to leave a happy customer! Every question I had was answe helped me find the perfect car I was looking for. They did everything they had to do for me to leave a happy customer! Every question I had was answered, I left with no doubts More

Great buying experience! My husband and I have purchased 2 cars from Circle Hyundai in the last year. One was pre-owned and the other was new. Our salesman for both transact My husband and I have purchased 2 cars from Circle Hyundai in the last year. One was pre-owned and the other was new. Our salesman for both transactions was Andrew Feldman. Andrew was a real pleasure to work with. He understood our needs perfectly, found just the right cars, and was very low key and low pressured both times. All of the other people we've met at Circle Hyundai have been professional and really nice. This includes the service staff! I would definitely recommend Circle Hyundai and Andrew Feldman to anyone looking for a pre-owned or new car. Note that they are also a Chevrolet dealer, so if you're looking for a Chevy, don't hesitate to pay them a visit. While many car dealers live up to the very poor reputation most of us have dealt with, Circle Hyundai is truly a breath of fresh air! Great all around! More

Best car buying experience ever! CircleHyundai cares about its customers. They work things out to help you leave with the car of your dreams. Love my Hyundai and this dealership! CircleHyundai cares about its customers. They work things out to help you leave with the car of your dreams. Love my Hyundai and this dealership! More

Outstanding experience. Everyone we delt with were true professionals and they were able to provide us with exactly what we needed and wanted. Huge inventory, easy proccess, beautiful facilities. Highly re professionals and they were able to provide us with exactly what we needed and wanted. Huge inventory, easy proccess, beautiful facilities. Highly recommend More