Circle Hyundai
Shrewsbury, NJ
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I recently purchased a vehicle from circle. My salesman Ryan D made it the easiest car buying experience I’ve ever had, he’s a straight shooter and also very knowledgeable on what he is selling My salesman Ryan D made it the easiest car buying experience I’ve ever had, he’s a straight shooter and also very knowledgeable on what he is selling. Go to circle for your next purchase and ask for Ryan you won’t regret it! More
UNETHICAL DEALERSHIP! Like others here, I would give zero stars if I could. I was handling a car purchase for my mother and since I am a previous customer (purchased a Tuc Like others here, I would give zero stars if I could. I was handling a car purchase for my mother and since I am a previous customer (purchased a Tucson hybrid in November), I thought I'd give them a shot since my original experience was mostly positive. We came to an agreement on a price for a 2023 Elantra and started the paperwork with my mother's information. I explained it was inconvenient for my mother to come in that exact day, but she was excited about the new car so I said we'd be in the next day to complete the purchase. That's when my previously laid back salesman (Art) said his manager (Kevin) really wanted the paperwork completed that day. So throwing my afternoon plans aside, I drove with Art to my mother's house to get her signatures on the paperwork. Done deal, right? Art called me later that evening to say they just sold the car. He stated that since no money was exchanged it was not a finished deal. It is obvious they do not care one bit about customer satisfaction or ethics; immediate money in their hand is their only concern. They literally took a car away from a sweet, "little old lady" because it was too much to wait half a day for a check. That certainly is the best way to secure a new customer, and an even better way to treat an existing customer! Additionally, no one ever called back (like Art said they would) to try and rectify the situation. And just an FYI, Tom at Schwartz Mazda is fantastic; mom loves her new CX-5! More
Pretty disappointed with the car buying experience here. Let me start by saying that if you don't already know this, Hyundai and Kia were notorious for so long about the sleezy and painful process of buying Let me start by saying that if you don't already know this, Hyundai and Kia were notorious for so long about the sleezy and painful process of buying a car through their dealerships. But I've read a lot in the past few years that they are trying to clean that up. I bought a Kia Telluride in 2021 from a different dealership and was overall satisfied with the experience. My experience with Circle Hyundai was disappointing on a few different fronts. My salesman was Craig, and I don't really have any gripes about him - he is doing a job. He was nice and helpful enough. First, they are charging 4k over MSRP for Palisades. They will tell you it's only 2k, but they are adding running boards to all of them and charging another 2k which is preposterous. Second, the best rate of financing they offer is 6 percent on a new car. Now, they will tell you that they just follow Hyundai Financing and that they don't make the rules... fair enough as it relates to a dealership gripe. But their fees are ridiculous. Hundreds of dollars in "doc fees" and 600 registration fee. At the end of the day, they let me walk over a difference of 30/month, which they easily could have made up by waiving their extra 2k over msrp. This was after I agreed to put more money down than I wanted, and were going to basically let them rob me on my trade. Didn't even let the manager or owner know and wasted 3.5 hours of my time. Yes, wasted, because I told the salesman the rate and monthly payment I wanted over 72 months, and he said "don't worry they will make it happen" -- to only be told by the "finance" guy that "if I knew that was your number I would have never tried to run the deal". My advice to people reading this - find a dealer that values customer loyalty and isn't taking advantage of a fluid market by price-gouging. There are plenty out there, you just have to look a little outside the area. I would not return to this dealership nor would I recommend it to anyone. More
We had the pleasure of meeting Arthur, a fantastic salesman and a wonderful human being. Was never pressured to buy a car and he actually listened to what I wanted. While I don’t look forward to car salesman and a wonderful human being. Was never pressured to buy a car and he actually listened to what I wanted. While I don’t look forward to car shopping, Arthur made this experience a truly positive one. He made you feel like family and helped me make important decisions. I would not hesitate to recommend Arthur and Circle Hyundai to my friends and family members. More
I had my rear-view camera replaced on my 2014 Hyundai Santa Fe Sport, when I got home I was looking at the job and I see that they cracked the housing on the outside of my car. I never reported it. I Santa Fe Sport, when I got home I was looking at the job and I see that they cracked the housing on the outside of my car. I never reported it. I will not come here again More