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Circle Hyundai

Shrewsbury, NJ

4.5
991 Reviews

641 Shrewsbury Ave

Shrewsbury, NJ

07702

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April 26, 2011

Stopped in to look at a Hyundai elantra limited. They had one on the floor for $22880 so I put in an offer for $20000. They cam back with $22880. Really full sticker price in this economy. The sales man d More

by Bearcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Apr 03, 2012 -

Circle Hyundai responded

The Elantra is in high demand because of its 40 MPG's and 2011 Car of the year award. Many dealers were selling the car with excessive add-ons. We don't! Unfortunately, we were not able to meet the customers price expectations and we explained it as soon as the request was made. Most educated customers will look at the invoice amounts online to see the markup that the dealer has to work with. Since the offer was below the dead cost of the vehicle you could submit that maybe the customer was being overly aggressive with the salesperson. We only had one Elantra in stock. Once sold there's non to test drive. The vehicle was sold to a happy customer. Most salespeople recognize that the customer has to be treated properly. Our staff maintains the second highest customer satisfaction score in the region. Over 45 dealers.. so they know how to treat the majority of the customers. Were sorry we made you feel like we didn't want to sell you a car. We just were not able to at your price!

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