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Circle BMW

Eatontown, NJ

5.0
4,183 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,183 Reviews of Circle BMW

May 01, 2015

Most favorite dealership I just love this car dealership and I enjoy the buying experience so much so that I just bought my 4th BMW X5 from them. Robert Cavalieri was very kno More

by Jbbau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom DeFelice, Robert Datri, Bryan Raiken, Robert Cavalieri
May 04, 2015 -

Circle BMW responded

We're so happy to hear about your experience with our dealership! Our team is dedicated to providing exceptional service to everyone who comes to our dealership, and we're thrilled to know that Robert was so helpful. We look forward to seeing you next time! Best, Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

April 29, 2015

Excellent as always I have purchased three cars from Circle and have always found them to be wonderful. Danny in particular is so easy to work with and I found him to be More

by dmmcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
Apr 29, 2015 -

Circle BMW responded

I'm so happy to hear that you've had continuously good experiences at our dealership! Our team strives to always give exceptional service and care to our customers and I'm thrilled to know that Danny is always so great. Best, Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

April 28, 2015

excellent experience I live 60 miles away from Circle BMW and have now purchased my last 2 cars from them. I have found them to be very professional and knowledgeable. I p More

by Mintz101
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
Apr 29, 2015 -

Circle BMW responded

We're so thrilled to hear that your extra drive was well worth it! Our team is dedicated to exceeding the expectations of our customers and we're pleased to know that Danny was so helpful. Best, Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

April 22, 2015

All that glitters, is not Gold Email confirmed recent trade for the car I was interested in for a college son. Low mileage in excellent condition. Drive 80 miles to see it. Beautifu More

by stage4survivor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name proffered
Apr 29, 2015 -

Circle BMW responded

“There are two sides to every story.” Interesting that you made the effort to see this vehicle as you told us in your email that you essentially did not agree with the price, concluding with the words “thanks anyway.” Unbeknownst to us, you decided to drive to our dealership without alerting us in advance. Had you called us, we would have told you that the vehicle was off site at a facility undergoing reconditioning and safety checks. At the point of your inquiry the vehicle was in pending status awaiting completion of reconditioning. When you were here, we offered you the first right of refusal and said we would call you when the vehicle is ready for sale. You declined our offer. While we are sorry that you were inconvenienced, your harsh review does not tell the whole story and is frankly biased and unfair. Circle BMW is ranked by BMW as a “Center of Excellence” or one of the top BMW Centers in the country. Family owned and operated for 34 years, we are proud of our history and of providing our customers with outstanding service. If you would like to discuss this further, please feel free to contact me at (732) 440-1224. Pamela Marshall Director, Marketing & Communications

April 19, 2015

M Car knowledge I dealt with Danny Wong on my recent purchase of an M4. I found him to be extremely helpful in the process of selecting the many choices when ordering More

by Troco march 80a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Richardson, Robert Datri, Danny M. Wong, Zachary Guinee
Apr 20, 2015 -

Circle BMW responded

I'm so thrilled to hear about your experience at our dealership! We're always striving to give excellent service to our customer at Circle BMW, and I'm pleased to know that Danny was so helpful. I'm so glad we've been able to serve you so well to have earned your loyalty from your last 4 vehicles, and sincerely thank you for taking the time to give us such a good review. Best, Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

April 07, 2015

Professional, courteous, and knowledgeable I had the pleasure of working with Danny Wong to lease a new M3. Throughout the experience I was treated with the utmost courtesy and professionalism More

by rudngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
Apr 08, 2015 -

Circle BMW responded

We're so glad to hear you had such a great experience with Danny at our dealership! We always strive to give excellent service at Circle BMW and I'm so pleased to hear that Danny was so great. Thank you for taking the time to give us such a good review, and for your recommendation. Best, Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

April 05, 2015

Excellent sales experience I just leased a brand new bmw 3 series from circle BMW. I couldn't believe how well I was treated and how simple and comfortable I was through the ent More

by G men
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and sal. , Antonio Carneiro
Apr 06, 2015 -

Circle BMW responded

We're so happy to hear you had such a great experience at our dealership!! We do our best to give excellent service to our customers at Circle BMW, and we're thrilled to hear that Antonio, Greg and Sal were instrumental in making your BMW 3 series lease experience so pleasant. We want to thank you for taking the time to give us a review and are so grateful for your high recommendation. Best, Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

April 04, 2015

Lease 2Series The experience did not live up to prior dealings at Circle BMW. It felt as if we drove the sales process. Not much value added from sales staff. More

by Gregory66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Marchetti
April 03, 2015

My Buying Experience I’ve been servicing my M3, bought at another dealership, at Circle BMW for many years. Being an M Dealership, they seemed to have a better understandi More

by Jerrye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Meritzis, Danny M. Wong
Apr 06, 2015 -

Circle BMW responded

I am so happy to hear you had such a great experience at our dealership! We strive to be professional and helpful at Circle BMW, and I'm so glad to hear that Tim and Danny's knowledge of the M series made getting your new M4 both effortless and enjoyable. I want to thank you for such a detailed review and for your high recommendation. Best,Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

April 02, 2015

excellent service and knowlegeable sales people and manager The sales staff (my salesman was Danny Wong) was on the button ,courteous,knowledgeable , The sales manager (Gregory) was unbelievably friendly and w More

by Eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong
Apr 03, 2015 -

Circle BMW responded

I'm so glad to hear you had such a great experience at our dealership! We do our very best to be professional and helpful to all of our customers at Circle BMW, and I'm thrilled to hear that Danny and Gregory were so helpful. Welcome to the family! Best, Pamela Marshall Director of Mkt/Comm pamela.marshall@circlebmw.com 732-440-1224

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