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Circle BMW

Eatontown, NJ

5.0
4,184 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,184 Reviews of Circle BMW

September 18, 2015

Excellent Experience I recently purchased my first BMW from Circle BMW and I could not be happier with the experience from start to finish. Tony took excellent care of me More

by djourdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Carneiro
Sep 23, 2015 -

Circle BMW responded

Thank you for taking the time to leave a review! We're thrilled to hear Antonio Carneiro helped make your car buying experience smooth and professional! Not only did he meet your expectations but he went above and beyond to make sure your needs were taken care of and you walked away with the best deal and 100% satisfaction. We appreciate your business and hope to see you again in the future.

September 18, 2015

Poor salesmen and customer satisfaction. I honestly dont know why so many people gave good reviews, they must be friends or told to review. Anyways if you want the truth about circle bmw More

by Jrumm9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Picone
Oct 05, 2015 -

Circle BMW responded

Dear Jrumm9, The two vehicles that you requested to drive were unavailable. The BMW X5 M you wished to take out had a deposit on it from another customer. We have a strict policy to not allow any test drives on vehicles that are in the process of being sold, as we would do if you had a deposit on one of our vehicles. The BMW i8 that you wished to drive was available, but as we informed you that day, we require all customers interested in a test drive of the i8 to place a deposit on the vehicle due to its expense ($150,000+). We are sorry you found this policy inconvenient, but test driving such an expensive vehicle is costly and opens our store up to significant exposure, so we must limit test drives to genuine inquiries only. As far as stating we are “obnoxious and impossible,” we have strong policy of never losing a sale to price and providing the best customer service in the industry. Our owner is deeply committed to this philosophy. We are a family owned business with a proven track record of delivering an excellent customer experience, demonstrated by being designated a four time BMW Center of Excellence winner, an award given to less than 10 percent of the BMW dealers in the U.S. This means our customers are happier with the sales process and customer service here than at 90 percent of all other BMW dealers in the nation. We invite you back to give us another chance and show you first-hand our dedication and passion for selling BMWs. Thank you, The Circle BMW Sales Department

September 17, 2015

Very happy with my service I was very happy with someone picking up the car and bringing it back fixed It made it much easier to use you and much faster More

by Bmwgal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 23, 2015 -

Circle BMW responded

We do all that we can to make sure a customer feels 100% satisfied with their service! Thank you for the review and we hope to see you again in the future!

September 15, 2015

I love Circle BMW He was so helpful and easy to talk to. He is very knowledgeable about the cars and I really enjoyed the experience of buying my new car. He made the p More

by Cynsam
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Robert Datri, Danny M. Wong
Sep 23, 2015 -

Circle BMW responded

Thank you for the review! We're happy to hear your car buying experience went smooth and painless. We appreciate your business and hope to see you again in the future.

September 08, 2015

satisfied Good experience-Like the professionalism and workmanship experienced. Thank You to all who participated woking on my vehicle and I will be sure to vis More

by Bamboo14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Wagner
Sep 23, 2015 -

Circle BMW responded

We're happy to hear your service visit went smooth and professional! Thank you for your business and taking the time to leave a review. We hope to see you again in the future!

August 31, 2015

Excellent experience from start to finish! From the moment I walked through the front door until I drove away in my new (Certified) BMW, Danny Wong and the team at Circle BMW made me feel like More

by DianeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Valentine, Danny M. Wong, Robert Snyder, Zachary Guinee
Sep 23, 2015 -

Circle BMW responded

Congrats on your new BMW! We're pleased to hear about your excellent car buying experience. We'll be sure to let Danny Wong and the team know your kind words! Thank you for your business and we hope to see you again in the future.

August 21, 2015

A very respectful and pleasant transaction My husband and I went to Circle BMW to explore purchasing a new BMW. We dealt mostly with Robert Cavalieri and were glad we did. He made the purchase More

by MsLynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Picone, Robert Cavalieri
Sep 23, 2015 -

Circle BMW responded

Thank you for the review! We're happy to hear Robert Cavalieri helped make your car buying experience a great one! We appreciate your business and hope to see you again in the future!

August 04, 2015

very pleasant experience Very nice dealership. The service department is very efficient and the staff is very friendly and helpful. The dealership has a very warm and inviti More

by skryha,gail123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 10, 2015 -

Circle BMW responded

Thanks for this great review!

July 29, 2015

Excellent transaction This past Sunday I had the pleasure of meeting Danny and his professionalism was beyond reproach. Like others said, he is very patient, open, honest, More

by MichaelNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2015 -

Circle BMW responded

Thanks for this great review, Michael. We're happy to hear that you had such a positive experience with our dealership. Thank you for your business and your recommendation.

July 17, 2015

Always a wonderful experience. I have leased 7 BMWs over the years from Circle BMW and recently purchased a pre-owned car, which I couldn't be happier with. Paul Richardson is al More

by BMW Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Richardson
Jul 20, 2015 -

Circle BMW responded

What a fantastic review, thank you for taking the time to write about your experiences with our dealership and with Paul. We appreciate your continued business and your recommendation!

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