
Circle BMW
Eatontown, NJ
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4,190 Reviews of Circle BMW
Best personnel of any BMW dealership I’ve been to. Honest, hard working, extremely friendly and helpful. Robert is very easy to work with in Sales. And Paul in Service is just as great! Highly rec Honest, hard working, extremely friendly and helpful. Robert is very easy to work with in Sales. And Paul in Service is just as great! Highly recommend this dealership. More
Absolutely outstanding dealership! Ed and Carlos are so helpful and great to work with- as well as very fair and knowledgeable. So excited about our new BMW 530! helpful and great to work with- as well as very fair and knowledgeable. So excited about our new BMW 530! More
It was a pleasure to work with Ed & Carlos. They made my experience very easy & they were both extremely helpful. I would recommend them to anyone who is looking to purchase a car! Thank you!! experience very easy & they were both extremely helpful. I would recommend them to anyone who is looking to purchase a car! Thank you!! More
Another New BMW in the Family! Can't say enough about our "Family" BMW Salesman, Bob Cavalieri. When we're ready, Bob is ready. He's prepared, no non-sense, and ready to make a deal Can't say enough about our "Family" BMW Salesman, Bob Cavalieri. When we're ready, Bob is ready. He's prepared, no non-sense, and ready to make a deal. Thanks Bob, see you AGAIN in a few! More
Sales The entire team is professional and transparent. Made buying a new car as easy and pleasant as possible. Everyone involved was friendly and made you f The entire team is professional and transparent. Made buying a new car as easy and pleasant as possible. Everyone involved was friendly and made you feel at home. More
Excellent experience! I had purchased a used 2017 BMW M3 from a private party dealer. The vehicle was perfect except for the fact that the windshield was replaced to an aft I had purchased a used 2017 BMW M3 from a private party dealer. The vehicle was perfect except for the fact that the windshield was replaced to an aftermarket brand. About a week into my ownership I noticed an intense rattle coming from the dashboard. I brought it into Circle BMW for a diagnosis. The first time the presumption was that at speed there was a vibration coming from the roof rails, traveling down the A pillar and making trim in the cabin rattle. All hardware from the roof was replaced and trim reinforced. Needless to say that did not fix the problem, and I had a feeling that the problem was with the windshield, considering it was the only thing abnormal about the car. I did take the car back in two more times, each time diving more into the situation. After the third time receiving the car back with no fix I emailed the service manager Robert Datri who told me to bring the car back for a test drive with the shop foreman Blake Simon. After the test drive the rattle was successfully duplicated and Blake stated to me that he would get to the bottom of this issue. The verdict finally came down to the windshield, as Blake diagnosed that insulation was missing and the windshield was poorly installed. Considering I had just purchased the car from a private party dealer, both Blake and Robert were my advocate in communicating with the dealer. The end was result was that I got a brand new OEM Pilkington windshield covered by the dealer I purchased the car from. A couple weeks have gone by and the rattle is completely gone. Also, there were other smaller issues such as the rear door passenger sunshade being broken, rear door driver carbon fiber trim broken, and rear rattle coming from the third brake light all taken care of at Circle BMW. Blake is truly a customer advocate, he consistently fought for the right thing needed. For example: the carbon fiber trim could not be order from BMW as it would only come in a set of four, he managed to successfully order the replacement part while communicating with BMW NA. I highly recommend this dealer and I am glad I formed this relationship. Both Blake and Robert solved an issue that would have otherwise been a deal breaker in owning this fantastic car. More
Circle BMW is an honorable and solid dealership to do business with. I purchased a certified BMW and when I got it home it had some issues that had been missed and needed attention. Larry Powell, the m business with. I purchased a certified BMW and when I got it home it had some issues that had been missed and needed attention. Larry Powell, the manager, immediately and completely fixed all my concerns at the dealers cost! I am super satisfied with my X3 purchase and would strongly recommend going to Circle BMW in Eatontown NJ to purchase a car! More
Exceptional experience Robert Cavalieri exhibited exceptional professionalism from the moment I contacted him. He was prompt when getting back to me with information I requ Robert Cavalieri exhibited exceptional professionalism from the moment I contacted him. He was prompt when getting back to me with information I requested. I have a habit of asking many questions to compare various options when considering purchase or leasing. He was extremely thorough, and delivered the requested information in a timely manner. In addition, the sales manager, Laura Fluor, delivered a price that made my decision very easy. This was the second car I leased with Circle, and look forward to working with them in the future.. More
Excellent experience! We worked with Kevin Prull, who helped us throughout the leasing process. He was professional, friendly, and extremely helpful. We were completely satisfied with the service and rec helped us throughout the leasing process. He was professional, friendly, and extremely helpful. We were completely satisfied with the service and recommend Kevin highly. The car is amazing! More