Circle BMW

Kevin and the stuff were very helpful and did everything possible to get me a pre-owned car. There are some technical problems but that I will sort out with service department. Thank you Kevin for all your possible to get me a pre-owned car. There are some technical problems but that I will sort out with service department. Thank you Kevin for all your help with this deal!! More

Charles was great! Fabulous to work with. I shopped with several dealerships. Charles got everything done in 24 hours. I’d recommend him to everyone. several dealerships. Charles got everything done in 24 hours. I’d recommend him to everyone. More

Stopped in the dealership to check out used inventory and left with a nice used X3. Found the staff to be very helpful in a non-pressurized environment. Heck, even the cleaning staff seemed to enjoy working left with a nice used X3. Found the staff to be very helpful in a non-pressurized environment. Heck, even the cleaning staff seemed to enjoy working there. My direct Salesman was Kevin Prull and I found him to be very knowledgeable , honest and laid back. Again, no pressure. I feel like I overpaid a little for this car and would have loved to have them remove two pop dents from the door but overall the facility, staff, attached vehicle warranty and overall reputation of the dealership compensated for the difference. I will definitely keep them in mind next year when my M4 gets up there in miles and I start to shop around next year. Highly recommend !! More

My overall experience with the Circle BMW Service Dept. My overall experience with the Circle BMW Service Dept. has been very good. They have generally been efficient and professional, providing quality My overall experience with the Circle BMW Service Dept. has been very good. They have generally been efficient and professional, providing quality workmanship. I only gave them 4 stars though because of a recent experience with the repair of damage done to my car in an accident. I took my car in on December 8. About 10 days later a service rep from Circle called to update me. Because of the pandemic, some of the parts needed to repair my car were backordered as they were stuck in Germany. I was given a potential completiondate of late January, early February. As time got closer, I began to call for updates. Around the last week of January I was told that they still needed 3 parts, but that maybe the car could be made drivable within a week or two. So beginning the week of Jan. 31 I began to call the service rep for updates; it took at least two calls get a call back with no further information. By the week of Feb. 14, after 3 calls not returned, i emailed the Service manager and got an immediate response. In addition he connected me to the garage where the repair had been outsourced - the garage manager has been superiour with her communication. So here were are, over 11 weeks later and my car is almost done. No, it could not be made drivable - the last part needed is a hose. Unfortunately they are unable to identify the exact hose that is needed...Today i was told that they tried 2 hoses already and are waiting for a 3rd...after that, they aren't sure what they can do. To say the least, i am extremely frustrated. I have a 35 mile one way daily commute; my insurance covered 30 days of a rental. The remainder of the time i have been borrowing cars. I certainly understand the inability to get the parts - no one could have changed that. The fact that the missing hose can't be identified is stymies me. After this experience, though I LOVE my BMW, I may think again before purchsing a car that is dependent upon imported parts for repair. This is not the fault Circle BMW - i would only encourage more communication, even if it's not positive. More

He was very helpful and the process was quick. Really happy with my purchase. I will refer everybody that asks. Thank you so much for everything happy with my purchase. I will refer everybody that asks. Thank you so much for everything More

Danny and the staff were very helpful and did everything possible to get me a new car. Fanny was very nice and helped. Awesome staff! possible to get me a new car. Fanny was very nice and helped. Awesome staff! More

It was an absolute pleasure working with Danny Wong from Circle BMW. After leasing multiple vehicles from the other luxury German brand for over 15 years, I can confidently say that purchasing process here Circle BMW. After leasing multiple vehicles from the other luxury German brand for over 15 years, I can confidently say that purchasing process here was significantly better. Danny is upfront, honest and knowledgeable not only about the vehicles but also the leasing and finance numbers all of which helps save a tremendous amount of time for the customer. In the end, the experience with Danny was so good that 2 days later I went back and ended up leasing a second vehicle through him. More

As always, Circle BMW is efficient, respectful of my time, clean and has the most pleasant staff. The service department goes out of their way to help with any scheduled appointments or non schedule em time, clean and has the most pleasant staff. The service department goes out of their way to help with any scheduled appointments or non schedule emergencies, such as needing air in my tires. Danny Wong made my most recent purchase of my 540i an exceptional experience. My first visit involved ordering my car. Danny was prepared with all of the information we discussed via emails. Once my car arrived Danny had the paperwork ready and completed very quickly. We were able to spend our time on going over the cars features. I recommend Circle BMW. More

Danny is a consumate pro. He knows his business well and answers all questions. He is always busy, thus sometimes a lack of a return phone call. But only a minor blip for an excellent salesman. answers all questions. He is always busy, thus sometimes a lack of a return phone call. But only a minor blip for an excellent salesman. More

This is my second purchase with Charles. It is always an exceptional experience working with him. He is very responsive and knowledgeable about the vehicles. He is a true asset to Circle BMW. exceptional experience working with him. He is very responsive and knowledgeable about the vehicles. He is a true asset to Circle BMW. More