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Circle BMW

Eatontown, NJ

5.0
4,188 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,188 Reviews of Circle BMW

May 27, 2022

The staff at CIrcle BMW go above and beyond to make sure you are satisfied. From sales to service. More

by jvelandia82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ruth
Jun 01, 2022 -

Circle BMW responded

Thank you for the positive feedback. We are delighted to know our staff goes above and beyond to make sure you are well taken care of. Your business is appreciated here at Circle BMW.

May 27, 2022

Repeat BMW customer. Ordered a X3 with Jim Hirsch and it was delivered exactly as promised. I was pleasantly surprised it arrived several weeks ahead of schedule. Jim k More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch, Andrew Kim
Jun 01, 2022 -

Circle BMW responded

Congratulations on your new BMW X3. We are pleased to know that Jim provided you with a quick and truly professional sales transaction. Let us know if there is anything else we can help you with. Circle BMW welcomes you back.

May 26, 2022

Needed a new tire, have the tire package. My only complaint is that they don’t do the insurance work before you get there so you need to sit for an hour waiting for the insurance company to a More

by Lajoie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rui Costa
May 31, 2022 -

Circle BMW responded

We appreciate your feedback for us here at Circle BMW. We are glad that you received friendly and helpful customer service from our staff. Our goal is always to ensure every customer has a truly exceptional experience. We understand our Service Manager has reached out to you for resolution and we look forward to seeing you soon.

May 25, 2022

I am a repeat customer at Circle BMW and will continue do bring my business to this dealer. Ed and Carlos are a pleasure to with! The experience is quick, easy, professional and straight forward. More

by PETER.CANNIZZO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hon Fung, Carlos Lopez, Ed Lebedinskiy
May 30, 2022 -

Circle BMW responded

Peter, it is great to see that Ed and Carlos made your experience with us professional, quick, and easy. We appreciate your business here at Circle BMW and look forward to seeing you in the future.

May 25, 2022

Eugene is a great sales rep, very professional, knowledgeable, helpful, goes above and beyond to answer all and any questions. Best sales rep I ever worked with. Got me the car I wanted too! Tha More

by LIDIAPODYMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
May 30, 2022 -

Circle BMW responded

Hello, it is wonderful to see that Eugene went above and beyond to answer all of your questions during your purchase with us. Our Sales Team here at Circle BMW strives to be the best in the business. Please reach out to us if you need any automotive assistance in the future.

May 25, 2022

Very nice dealership. Large selection of preowned BMW vehicles. Friendly and professional. Jim was great. More

by Sabrina
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
May 30, 2022 -

Circle BMW responded

Sabrina, thank you for taking the time to leave your feedback about your friendly and professional sales visit with Jim. Circle BMW appreciates your business and we look forward to providing the same five-star experience in the future.

May 25, 2022

Sales Rep Titihana was helpful and easy to work with through the process of purchasing my leased vehicle . The only thing that I would have preferred was the option to waive the $500 service fee mandat More

by lucydoran12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tathiana Carrasco, Andrew Kim
Jun 01, 2022 -

Circle BMW responded

Thank you for your feedback, Lucy. I am glad you had a positive experience with Tathiana on our Sales Team and we truly appreciate the five stars! Our policy requires a safety inspection for all lease buyouts. The legal owner of your leased vehicle was BMW Financial Services, who sells the car to Circle BMW, who then in turn sells it to you. As licensed dealership selling a vehicle to a consumer, we are held to plethora of legal and regulatory standards, including ensuring the safety of the vehicle. We assume significant legal liability, not all of which can be waived by the purchaser. As such, we must inspect the vehicle even where the purchaser believes it to be unnecessary. We hope you understand. We appreciate your business and look forward to assisting you with all of your service needs, as well.

May 25, 2022

Dealership is great! They have repaired my both my cars and have also leased multiple cars from them! More

by jamesbetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Datri, Jesse Pastore
May 31, 2022 -

Circle BMW responded

Thank you for your positive feedback! Our Service and Sales Teams always strive to provide you with a great experience. We hope to see you again at Circle BMW.

May 25, 2022

Jim at BMW of Eatontown was amazing. He made our experience a breeze and with a newborn in tow, he assured us quick and hassle free service. We will definitely come back to Jim and the t More

by GG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch, Jon Catania
May 31, 2022 -

Circle BMW responded

Thank you for letting us know that Jim, on our Sales Team, assisted you with efficient and hassle-free service. Your recommendation is greatly appreciated, and Circle BMW looks forward to assisting you with any future automotive needs.

May 24, 2022

Ziggy was amazing😊100% satisfaction Surely will do business again. Ziggy was clearing all the doubts we had. More

by rathodvishal1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny M. Wong, Ziggy Grzejka
May 24, 2022 -

Circle BMW responded

Thank you so much for sharing your review. We are happy to know that Ziggy provided you with such an amazing experience. Let us know if there is anything else we can help you with. Circle BMW is here for you.

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