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Circle BMW

Eatontown, NJ

5.0
4,185 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,185 Reviews of Circle BMW

August 02, 2022

Love it there great staff. Only issue is when I went for oil change. I was asked if I was waiting. I said no. At 8:30 am. My car wasn’t even looked at i till pm. Wasn’t r More

by tobydog10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ruth
Sep 12, 2022 -

Circle BMW responded

Hi, Thank you for your four-star review. We value your loyalty and appreciate you taking the time to bring this matter to our attention. Our focus is always on customer satisfaction and this time we did not meet your expectations. I am sorry to hear you had a frustrating experience and I would like the opportunity to discuss this further with you. My direct line is (732) 440-1246. Please call me at your convenience. Thank you, Robert Datri, Service Manager

August 01, 2022

Service mechanics are not trained to troubleshoot electrical systems. Took 2 hours to find a blown fuss. At almost $200 per hour I am not convinced the mechanic knew what they were doing. More

by Jack Pullizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Raiken
August 01, 2022

My service at Circle was Teriffic . I’m very pleased with the service I receive there and very glad I made my purchase there More

by dsilva8625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob , service manager
Aug 01, 2022 -

Circle BMW responded

Thank you for the positive review and rating. We are delighted to know that you found the service to be terrific at Circle BMW, and we hope to see you again in the future.

August 01, 2022

Kevin was gracious and pleasant to work with. The transaction was smooth and I was very satisfied. More

by zoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Prull
Aug 01, 2022 -

Circle BMW responded

Thank you for choosing Circle BMW. We are pleased to know that Kevin provided you with a smooth and pleasant transaction during your recent visit. Let us know if there is anything else we can assist you with.

August 01, 2022

Very helpful and professional service, as a first timer of BMW was pleasantly surprised of atmosphere and professionalism . Thank you BMW. More

by Fcznyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Aug 02, 2022 -

Circle BMW responded

Thank you again for taking the time to let the world know about your positive experience here at Circle BMW. Have a great day!

August 01, 2022

We highly recommend Eugene Poznyak. He is very professional, knowledgeable and knows how to get his clients the best deal possible! We have traveled an hour and a half, even though ther More

by alinatesq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hon Fung, Eugene Poznyak
Aug 02, 2022 -

Circle BMW responded

We're happy to learn you had such a positive experience with our team, especially Eugene! Thanks for taking the time to leave us this information about your recent visit with us at Circle BMW. Take care!

July 31, 2022

Terrific buying experience working with Jim Hirsch and the rest of staff at Circle BMW. Having to drive over two hours passing a few other dealerships we were impressed by Jim’s professionalism and great More

by Dawn232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch, Daniel Angelozzi
Jul 31, 2022 -

Circle BMW responded

Congratulations on a successful car-buying experience. We are pleased to know that Jim and the rest of the team provided you with professional and welcoming service and got you into the perfect vehicle. You can always rely on us here at Circle BMW.

Aug 01, 2022 -

Dawn232 responded

Thank you

July 31, 2022

Charles was very reliable and pleasant to work with. Kept me updated about the car and was able to answer all my concerns. More

by Rizzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Catania
Jul 31, 2022 -

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. Charles is a dedicated member of our team and we are pleased to know that he provided you with a reliable and pleasant experience. Let us know if there is anything else we can assist you with.

July 29, 2022

Thank you Eugene Poznyak for fast service. Super friendly atmosphere All the staff and management were committed to greatest and expedited service I ever experienced Thank you More

by 5017252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Jul 30, 2022 -

Circle BMW responded

Thanks for taking the time to leave feedback. We're so glad that you enjoyed your interactions with the Circle BMW team. Please don't hesitate to reach out to us if there's anything more we can do.

July 29, 2022

The agents at the Service department are knowledgeable, friendly and professional! They have patience and are accommodating More

by Mmknopf93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ruth, Ian Whalen, Rui Costa
Jul 30, 2022 -

Circle BMW responded

Thanks for taking the time to leave feedback! We're so glad that you found our Service Team to be friendly and professional. Please don't hesitate to reach out to Circle BMW if there's anything more we can do.

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