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Circle BMW

Eatontown, NJ

5.0
4,188 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,188 Reviews of Circle BMW

August 29, 2022

Easiest sale ever thanks to Jeff! ! Discussed a few cars, price, extras, and all in package. Had the car primed and ready as promised. More

by Jurko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Aug 30, 2022 -

Circle BMW responded

Thanks for letting us know Jeff made your purchase experience the easiest process ever! We appreciate your business and hope to be of service to you again here at Circle BMW. Take care!

August 28, 2022

Ten stars for Jim! Easiest car shopping experience we ever had. He took care of everything and really made the process smooth. Couldn’t be happier. More

by Ann P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch, Adriana Barile
Aug 31, 2022 -

Circle BMW responded

We're ecstatic to learn that Jim made your car-buying experience smooth and easy! Enjoy your new vehicle, and please don't hesitate to reach out to Circle BMW in the future.

August 27, 2022

Service department uses bait and switch tactics. Lures you in for service based on a single need then once you are there they say the computer says you need other services costing five times the amo More

by fmarziano
Recommend Dealer
No
Employees Worked With
Eric Kopf
Sep 29, 2023 -

Circle BMW responded

Hello, Thank you for sharing your commentary here on DealerRater about your recent visit here at Circle BMW. Your viewpoint is so meaningful to us and I would like to speak with you about your interaction with our Service Team. Can you please email me your preferred contact information or reach out to me directly by phone so we can discuss this further? Best, Sofia Corrado Digital Marketing Coordinator sofia.corrado@circlebmw.com (732) 440-1268

August 27, 2022

Great communication we never have an issue with the service department the only issue I had was someone new answering the phone and not knowing what they were talking about! More

by Jenniferbalderose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ruth
Aug 30, 2022 -

Circle BMW responded

Thank you for taking the time to share your review! We're glad our team provides you with great service and support. Your feedback is greatly appreciated, so please don't hesitate to reach out to Circle BMW if there's anything else we can help with.

August 26, 2022

Very attentive. Took care of all issues. Eric my service rep was very easy to work with called me when my car was ready. The car was washed and ready on time promise More

by LJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kopf
Aug 30, 2022 -

Circle BMW responded

Thank you for letting Circle BMW know our Service Team, especially Eric, took care of all of your vehicle's service needs. Please don't hesitate to reach out to us if there's anything else we can help with.

August 26, 2022

Great service from Eugene. Car delivered spotless and in record time. Highly recommend Eugene and Circle BMW. More

by borisk79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Sep 03, 2022 -

Circle BMW responded

Thank you for the wonderful review and rating! It is great to know that you had a good car-buying experience with us and to know that our team was helpful, especially Eugene. We appreciate your business at Circle BMW and we hope that you will continue to choose us as your dealership.

August 26, 2022

Eugene and dealership made purchasing my new car effortless. Would recommend to all my family and friends. More

by Ohembroidery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak, Daniel Angelozzi
Sep 01, 2022 -

Circle BMW responded

Our Sales Team at Circle BMW is always here to help. It is great to know that Eugene provided great customer service. If there is anything else you need, please let us know.

August 26, 2022

Always excellent service! From outreach to service to follow up. And I like the waiting facilities. More

by michaeldparent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Ruth
Aug 31, 2022 -

Circle BMW responded

Our team here at Circle BMW was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

August 26, 2022

Very efficient and helpful service. Everyone including Eugene made my process painless! I absolutely love my car! More

by Ikutsyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Valentine, Andrew Kim, Jon Catania, Eugene Poznyak
Aug 31, 2022 -

Circle BMW responded

Thank you for the positive feedback! We are happy to know that you had a 5-star car buying experience with us at Circle BMW and with the help of our team, especially Eugene. We hope that you will continue to visit us in the future. Enjoy your car!

August 26, 2022

Nothing beats the customer service provided by Jim Hirsch. I highly recommend working with him for your next vehicle purchase. He is professional, knowledgeable, intelligent, and highly reliable. Lik More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hirsch
Aug 26, 2022 -

Circle BMW responded

Hello Thomas, we are so glad to hear that our Sales representative Jim was highly professional, knowledgeable, intelligent, and reliable to you during your visit. Thank you so much for taking the time to leave us an excellent review here at Circle BMW.

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