Ciocca Volkswagen of Allentown

Easy and honest My sales rep was Derek, at the Audi dealership in Allentown. Derek was very easy to deal with and was consultative and informative about the BMW tha My sales rep was Derek, at the Audi dealership in Allentown. Derek was very easy to deal with and was consultative and informative about the BMW that I bought even though the dealership does not sell new BMWs. I would recommend the Audi dealership Allentown and Derek as a Non-pressure oriented sales rep who wants you to make the right decision for you at a fair price with good service More

Low ball trade offers After emailing and speaking with this dealer over the phone, I found them to be the classic slippery dealer. They low balled my trade $2000-$4000 les After emailing and speaking with this dealer over the phone, I found them to be the classic slippery dealer. They low balled my trade $2000-$4000 less than other dealers, and just kept wanting me to drive in. I explained to them that I was far away but would love to do business with them, if the price was closer so I didnt waste my time driving there. They were unhelpful in this and for that, I purchased my VW 20 miles away from them at a competing dealer. More

Window shopping I would like to say this has been one of the best, easiest and hassle free experience I ever had. My sales rep Sarah was very helpful and knowledgea I would like to say this has been one of the best, easiest and hassle free experience I ever had. My sales rep Sarah was very helpful and knowledgeable. I had already researched a 2012 VW Passat SE, loaded. I just stopped in to look at the car and see what my chances were at Financing. I had a trade but my credit was not the greatest. I had already done an online credit app so maybe 30 mins later a manager came up to me and said congratulations. I was happy but shocked at the same time. I did not want to put any money down except for my trade in. Sarah was able to get me the car with Zero down. They made sure I walked out with the car with terms I agreed on of course. Jeremy in finance was also helpful, he explained everything in detail. I will definitely purchase again as soon as my other car is ready to be traded in. More

Great customer service Recently made my second purchase at Ciocca VW. Picked up a 2016 Jetta GLI. Got a Nice price and good financing terms. Thanks to Travis Bonney, Eri Recently made my second purchase at Ciocca VW. Picked up a 2016 Jetta GLI. Got a Nice price and good financing terms. Thanks to Travis Bonney, Eric and the rest of the staff. More

The car that I wanted at a great price I had trouble locating the VW GTI 4 door S Manual configuration close to where I live near Philadelphia. I was in Bethlehem for business and stopped I had trouble locating the VW GTI 4 door S Manual configuration close to where I live near Philadelphia. I was in Bethlehem for business and stopped by Ciocca VW to test drive a car. Great price and customer service and I drove home to Philadelphia with the new GTI. More

Great customer service Our experience at Ciocca was great, they really listened to everything that we needed, which was an AWD SUV, Tiguan, for myself to make it easier for Our experience at Ciocca was great, they really listened to everything that we needed, which was an AWD SUV, Tiguan, for myself to make it easier for me to get in and out of my vehicle and a passat for my husband. Everyone that we worked with at the dealership was very helpful through the entire process of leasing my Tiguan and the Passat for my husband. More

New car buying experience After working with a few dealerships I settled on Ciocca to purchase my GTI. Circa was very easy to work with. My only complaint is the car could ha After working with a few dealerships I settled on Ciocca to purchase my GTI. Circa was very easy to work with. My only complaint is the car could have been cleaner upon delivery. More

Easy Going The reviews I've seen seem to range quite a bit. My experience was very favorable. I narrowed my search to 5 Dealerships for my Lime The reviews I've seen seem to range quite a bit. My experience was very favorable. I narrowed my search to 5 Dealerships for my Limestone Gray Golf R located in NY, CT, NJ MASS., and PA. Three were already sold, one didn't have the transmission I wanted and the only one that had what I wanted in stock was Ciocca. I initially dealt with Tina via telephone and text. She went out of her way to answer any questions I through at her . I was introduced to Sarah once I entered the dealership. She was very easy to relate to and was very knowledgeable in the features of the Golf R. She introduced me to other members of the staff and helped put my uneasiness around Salespeople to rest. I would have no problem referring any friends or relatives looking for a VW to Sarah. More

Worth the drive !!!!!!! Purchased a new 2016 Tiguan on Saturday . Everyone at the dealership could not have been nicer . My first contact with the internet sales department Purchased a new 2016 Tiguan on Saturday . Everyone at the dealership could not have been nicer . My first contact with the internet sales department was great . They located the exact car and color I wanted . My sales associate was Sarah , and she was fantastic ! Jason , the sales manager was so nice , and really pleasant to deal with . Not your typical sales manager or dealership. Just a great bunch of people . I drove 1 1/2 hrs. to this dealership. The vw dealer less than half a mile from my house couldn't do the deal Ciocca did!!!!!! Would buy again in a minute. No reservations , and I love the Tiguan !!!! Beats out any Japanese car !! More

Great experience for car buying I purchased a 2015 Passat limited here. I drove 50 min to come here since this Passat, whose color is my wife's favorite, is the only one I can find I purchased a 2015 Passat limited here. I drove 50 min to come here since this Passat, whose color is my wife's favorite, is the only one I can find in my nearby area. And Passat limited is worth buying for its build and price with recent VW promotion and rebate. The salesman, Brian, is young but experienced and professional. Test drive is also very nice. In all, they didn't give me any surprise and they are not only nice but straightforward and honest. They didn't put a lot of pressure on me. I have nothing to complain. Maybe, I feel like I paid too much for my tire and wheel protection, which makes me wanna cancel it. Anyway, it is my own decision to purchase it at that moment. More