Ciocca Volkswagen of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My husband & I purchased a new Taos today. Our salesman, Peter was extremely helpful and helped us thru the entire purchasing process. We would definitely recommend Peter to anyone who is Our salesman, Peter was extremely helpful and helped us thru the entire purchasing process. We would definitely recommend Peter to anyone who is looking to purchase a Volkswagen. More
Not happy with them anymore. Liked this dealership from a previous sale. This was going to be our 3rd new car purchased from them. My daughter was looking for a new car that was Liked this dealership from a previous sale. This was going to be our 3rd new car purchased from them. My daughter was looking for a new car that was advertised on their website with a price listed. Looked at that specific car and when we worked up the numbers they tacked on an additional $2,000 over the MSRP listed on the website. . I think that they thought that we weren’t smart enough to work up the numbers to see it. So disappointing !! When it was questioned they said all of the R lines are being sold at a premium even though this was the VIN that was advertised. All we wanted them to do was honor the price they advertised. Nothing like discouraging a young buyer who loves VWs and would have had many future purchases with your company. We will find an honest dealer. More
Ciocca VW went the extra mile to find the exact VW Taos trim package and color I wanted to purchase - very impressive given the supply chain challenges in 2022! They are knowledgeable, friendly, and extrem trim package and color I wanted to purchase - very impressive given the supply chain challenges in 2022! They are knowledgeable, friendly, and extremely helpful. Ciocca VW took the stress out of purchasing a new car. More
We came in with very specific vehicles and payments in mind and Octavio and team made it happen!!! Love my crosssport! Would recommend if anyone is looking they are the best ! mind and Octavio and team made it happen!!! Love my crosssport! Would recommend if anyone is looking they are the best ! More
I had a great experience with Ciocca VW. They stayed after hours to make sure I was able to leave with my dream vehicle! Couldn’t be happier with this car buying experience. They stayed after hours to make sure I was able to leave with my dream vehicle! Couldn’t be happier with this car buying experience. More
Well, where do I start? So a few month ago I walked into this dealership because I was dropping off my VW for an oil change. Peter was eat and he instantly put his food down So a few month ago I walked into this dealership because I was dropping off my VW for an oil change. Peter was eat and he instantly put his food down to assist me. I let him know what I was there for and instead of going back to his food he directed me to my destination. Fast forward to a couple of days, I went back to the same dealer and looked for the young man that assisted me a few month ago and I bought my new car from him. Service here was great and both Peter and Jesse were super nice and helpful. I would total come back here again and refer all my family and friends because I know they will be in great hands. Thank you Peter and Jesse for such great work! More
We purchased a 2021 Jetta SE from here our Salesman Pete Cole was extremely helpful with our situation. Would absolutely recommend him to a friend.. Cole was extremely helpful with our situation. Would absolutely recommend him to a friend.. More
I bought 2 cars from this dealer within 2 weeks, the enthusiastic service, excellent after-sale service, solving problems for customers as much as possible is the reason why I like this dealer, I will c enthusiastic service, excellent after-sale service, solving problems for customers as much as possible is the reason why I like this dealer, I will choose them if I need it, and recommend to friend More
Terrible customer/sale service. I had done business with Ciocca Ford of Quakertown in the past and it was an awesome experience. I will never make a business with Ciocca VW and I will never recommend my fam Ciocca Ford of Quakertown in the past and it was an awesome experience. I will never make a business with Ciocca VW and I will never recommend my family and friends here. If you do not understand the meaning of customer service or do not know the importance of customers, you should not be in this line of business. How can you humiliate a customer? More