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Ciocca Volkswagen of Allentown

Allentown, PA

4.0
240 Reviews
At Ciocca Volkswagen of Allentown, in Allentown, PA, we are dedicated to making sure everyone who walks through our doors is 100% satisfied with their experience. It is one of the reasons that we have developed the Ciocca Promise. The Ciocca Promise is just one of the ways that we remind our customers how much we appreciate them. Some of the benefits in this promise include: 1 Year Key Fob Replacement 3 Years of collision deductible payment for all of the vehicles in your household 12 Months/15,000-mile Paintless Dent Repair (6 repairs) 3 year/36,000-mile Extended Repair Order Warranty 12 Months/15,000-mile Tire and Wheel Protection Complimentary shuttle service when your vehicle is in our service center Complimentary safety checks All of these services are free of charge. Visit our dealership today, so you can find out why so many drivers make the drive from Northampton, PA to take advantage of what we have to offer.
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1346 Lehigh St Suite 101

Allentown, PA

18103

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Showing 240 reviews

June 13, 2022

My husband & I purchased a new Taos today. Our salesman, Peter was extremely helpful and helped us thru the entire purchasing process. We would definitely recommend Peter to anyone who is More

by debpyle58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cole
Jun 17, 2022 -

Ciocca Volkswagen of Allentown responded

Thank you so much for the great review, Deb! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 22, 2022

Not happy with them anymore. Liked this dealership from a previous sale. This was going to be our 3rd new car purchased from them. My daughter was looking for a new car that was More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Ciocca Volkswagen of Allentown responded

Stephanie, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at 610-600-1779 and speak to one of our managers so they can assist you. We appreciate your feedback.

May 17, 2022

Ciocca VW went the extra mile to find the exact VW Taos trim package and color I wanted to purchase - very impressive given the supply chain challenges in 2022! They are knowledgeable, friendly, and extrem More

by SAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Martinez, Dave Hertzel
May 20, 2022 -

Ciocca Volkswagen of Allentown responded

Thank you so much for the wonderful review! Our team really appreciates it! Let us know if we can help with anything else.

May 15, 2022

We came in with very specific vehicles and payments in mind and Octavio and team made it happen!!! Love my crosssport! Would recommend if anyone is looking they are the best ! More

by AngelaLavrador
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Ciocca Volkswagen of Allentown responded

We're so glad to hear it! Thank you for the great review, Angela! We're always here to help if anything else comes up!

May 09, 2022

I had a great experience with Ciocca VW. They stayed after hours to make sure I was able to leave with my dream vehicle! Couldn’t be happier with this car buying experience. More

by Trish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rider
May 16, 2022 -

Ciocca Volkswagen of Allentown responded

Trish, we are so happy to be able to provide you with a positive experience, and help you get your dream vehicle! If you need anything else, please don't hesitate to reach out!

April 16, 2022

Our car buying experience was great with Peter Cole. Pleasant and easy going. Will definitely buy here again More

by Elsea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cole
Apr 18, 2022 -

Ciocca Volkswagen of Allentown responded

Elsea, thank you for the recommendation! We appreciate your business and hope to see you again soon!

April 02, 2022

Well, where do I start? So a few month ago I walked into this dealership because I was dropping off my VW for an oil change. Peter was eat and he instantly put his food down More

by jmoronta29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Jesse
Apr 12, 2022 -

Ciocca Volkswagen of Allentown responded

Thank you so much for the great review! We're pleased we could assist you, we look forward to seeing you again soon!

March 23, 2022

We purchased a 2021 Jetta SE from here our Salesman Pete Cole was extremely helpful with our situation. Would absolutely recommend him to a friend.. More

by jroman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cole
Apr 12, 2022 -

Ciocca Volkswagen of Allentown responded

Thank you so much for the great review! We're happy to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 19, 2022

I bought 2 cars from this dealer within 2 weeks, the enthusiastic service, excellent after-sale service, solving problems for customers as much as possible is the reason why I like this dealer, I will c More

by huang1234578
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Thomas | Product Specialist
Apr 12, 2022 -

Ciocca Volkswagen of Allentown responded

We're so glad to hear it! Thank you for the great review, Huang! We're always here to help if anything else comes up!

January 25, 2022

Terrible customer/sale service. I had done business with Ciocca Ford of Quakertown in the past and it was an awesome experience. I will never make a business with Ciocca VW and I will never recommend my fam More

by vishwas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Jan 31, 2022 -

Ciocca Volkswagen of Allentown responded

We apologize for your experience with our dealership. Customer service is our top priority, and we'd like to correct this issue for you. Please feel free to contact one of our managers so they can help you with this matter. We appreciate your feedback.