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Ciocca Volkswagen of Allentown

Allentown, PA

4.0
240 Reviews
At Ciocca Volkswagen of Allentown, in Allentown, PA, we are dedicated to making sure everyone who walks through our doors is 100% satisfied with their experience. It is one of the reasons that we have developed the Ciocca Promise. The Ciocca Promise is just one of the ways that we remind our customers how much we appreciate them. Some of the benefits in this promise include: 1 Year Key Fob Replacement 3 Years of collision deductible payment for all of the vehicles in your household 12 Months/15,000-mile Paintless Dent Repair (6 repairs) 3 year/36,000-mile Extended Repair Order Warranty 12 Months/15,000-mile Tire and Wheel Protection Complimentary shuttle service when your vehicle is in our service center Complimentary safety checks All of these services are free of charge. Visit our dealership today, so you can find out why so many drivers make the drive from Northampton, PA to take advantage of what we have to offer.
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1346 Lehigh St Suite 101

Allentown, PA

18103

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Showing 240 reviews

January 01, 2013

I purchased a 2013 Jetta from this dealership. Everyone we dealt with was very friendly and helpful. Our salesperson Jack was excellent. He was very knowledgeable and helped us thru all the details. This More

by ksandman864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 26, 2012

one of the finest buying experiences I have, I not only would recommend Volkswagen and Faulkner-Ciocca but Norm Hughes is a real credit to the auto sales industry More

by rmoreck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Hughes
December 24, 2012

After having test driven 3 makes and models, I decided on the GTI and options. I did my research, and all that was left was to find the right dealer and the right price. I succeeded. Alex Szasz was the ultim More

by elquinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Szasz
December 21, 2012

This week I purchased my third VW from Faulkner Ciocca. The final sale price of the cars has usually been lower than that offered by other area dealers. Alex and the other salesmen are all knowledgeable a More

by Franz Birgel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Szasz
December 12, 2012

We purchased a 2013 Beetle tdi yesterday. Jack was great. He helped us thru all the details and there was never any high pressure to buy! More

by Bria Ace
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 12, 2012

We purchased a 2013 VW Passat w/appearance at a fairly good price. Jason and Jobin were helping us out all the way through, from initial test drive to final purchase. Good experience buying there. More

by superduncan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Steinbrunn
December 10, 2012

Alex was a fantastic salesperson. He was friendly, attentive, knowledgeable and was not over-bearing. He explained the purchase procedures in language that I understood and he answered all my questio More

by lmcin2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Szasz
December 04, 2012

Norm was a huge help . There were no games with him like there are with many Other salesmen . I will definitely buy a car from him at this dealership in the future ! More

by Lauren4795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Hughes
December 02, 2012

Very nice experience, more relaxed than usual when purchasing/leasing this car. We felt very confident when we left the dealership knowing that we could call if we had further questions and we would More

by pumarieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Hughes (salesman) and his team , Norm Hughes
November 27, 2012

This was my second time buying from this dealership and using Norm as a saleman. He was very accommodating from the first time I spoke to him about buying a new car. Communication went well as it made it More

by mbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Hughes
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