Ciocca Volkswagen of Allentown

I was shopping for a 2013 jetta and made no progress through other dealers after one call to Faulkners I bought my first new car from Alex a 2013 Jetta TDI and what a great experience it was. I had a mi through other dealers after one call to Faulkners I bought my first new car from Alex a 2013 Jetta TDI and what a great experience it was. I had a million questions and Alex answered them all. Also when I came to pick up the car Alex even came in (on his day off) to show me all the details and go over the car features with me. I will never buy another car anywhere but Faulkner through Alex. I am 110% satasfied. Thanks again Jarrett More

My rating is a 5 because Jack Armbruster was friendly & he answered all of our questions & conserns in a professional manner. He went over everything for me & he hooked up my bluetooth. Thanks Loretta & he answered all of our questions & conserns in a professional manner. He went over everything for me & he hooked up my bluetooth. Thanks Loretta More

Joe was great!!! Made buying a new car easy, got us a great deal, and we couldn't be happier with the new car and the service we received! great deal, and we couldn't be happier with the new car and the service we received! More

It is such a pleasure to purchase a car from a dealership that doesn't try to sell you something you don't want or need. Everyone at Faulkner Ciocca is so helpful in seeing that you get what you really want that doesn't try to sell you something you don't want or need. Everyone at Faulkner Ciocca is so helpful in seeing that you get what you really want and working with you to make it happen. I just leased my third Volkswagen from them and wouldn't even think of going somewhere else. Alex is great to work with and is so knowledgable about VWs. I highly recommend Faulkner Ciocca Volkswagen. You won't be disappointed! More

The overall car buying experience was one of the best I have had. I don't think anyone likes the process but the team @ Faulkner-Ciocca Volkswagen made it efficient and no hassle. Their website was informa have had. I don't think anyone likes the process but the team @ Faulkner-Ciocca Volkswagen made it efficient and no hassle. Their website was informative and the salesman, Norm, was knowledgeable and provided good insight on the differentiating features of the CC model. In the midst of it being a late Friday morning he & the John the sales manager were able to quickly move through the details & make a deal that I felt good about. Based on my tight schedule, Mike the business manager and the Faulkner team, arranged for me to take the car in less than 2 hours and easily worked through the finance, warranty, and delivery process. Faulkner-Ciocca Volkswagen has a great group of people that approach you as a person, respect your time, and aim to deliver satisfaction throughout the business process. More

I had an exceptional time while dealing with them. They gave me every opportunity to test the cars and I never once felt pressured or rushed to decide on a car. It was refreshing after dealing with other d gave me every opportunity to test the cars and I never once felt pressured or rushed to decide on a car. It was refreshing after dealing with other dealerships. More

The whole team of guys here are Great. They made this whole experience of buying a car very stress free. They were very professional and delivered just as promised. I would definitely recomend this deale whole experience of buying a car very stress free. They were very professional and delivered just as promised. I would definitely recomend this dealership to other people. Thanks John E. for making this deal happen. My wife and I really appreciate it. More

The process of buying our VW Jetta was a very painless one. Jack was always available to answer questions and worked with us to find the exact type of car we were looking for. The customer service provi one. Jack was always available to answer questions and worked with us to find the exact type of car we were looking for. The customer service provided to us was "top notch". I would recommend any to any of my friends/family to work with Jack in finding the car and price you need to be at. Thanks very much. More

Joe did a great job finding me a car!! He even worked with the manager to get me the price I can afford!! He had great customer service!!! I could definitly tell he was doing everything he could to help with the manager to get me the price I can afford!! He had great customer service!!! I could definitly tell he was doing everything he could to help me out! Thanks again joe!! I love my new mitsubishi galant!!! More

Joe was able to get my wife and I in a vehicle at the monthly payments we asked for. He was very patient with us as my wife and I were looking for a happy medium payment wise. Joe would even respond to m monthly payments we asked for. He was very patient with us as my wife and I were looking for a happy medium payment wise. Joe would even respond to my text messages and phone calls on his days off...impressive! His manager John was just as helpful. When Joe could not assist me his manager John stepped in and took care of us. It is rare that you will find that a manager would step in for an employee if he is busy. Most times the managers would delegate and put you with a complete stranger. They both showed ownership as well as team work. I really appreciate all their efforts and patience and would recommend anyone who is looking for a vehicle to see them first! And not to mention...I love my car! More