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Ciocca Volkswagen

Allentown, PA

4.2
239 Reviews

1346 Lehigh Street

Allentown, PA

18103

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Showing 239 reviews

January 19, 2012

I found Norm Hughes very helpful and cooperative in coming to terms that made selecting and eventually buying the 2012 Passat very easy. He actually made the experience enjoyable for my wife and mysel More

by donshanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Hughes, Norm Hughes
January 05, 2012

The Faulkner-Ciocca staff was experienced, knowledgable, and personable making my car buying experience painless and hassle free. Service staff are supportive and helpful, explaining every procedure prior t More

by GTI fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Barnello
January 02, 2012

I had nothing but a pleasurable experience leasing my new Jetta. Dave couldn't have been friendlier. Even the price was hard to beat. Two thumbs up! More

by Ldenk467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Dalenburg, Dave Dahlenburg
December 09, 2011

I was satisfied with overall service. Appreciated that I could let the car stay to Faulkner during th etime I needed to get my license More

by Hardy Herold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Szasz , Alex Szasz
December 03, 2011

Good car buying experience. My salesman, Jack Armbruster, was very knowledgeable and courteous -- he didn't get pushy with me and spent as much time with me as was I required purchase a pre-owned More

by Staasch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Armbruster
November 30, 2011

Dave Dahlenburg at Faulkner-Ciocca VW was excellent. He was courteous and honest. He paid attention to the specifics that I requested and did his best to meet my requests. All-in-all, I got the car I wan More

by erindashner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Dahlenburg, Dave Dahlenburg
October 22, 2011

I looked at a number of places in the Valley. They were quick to respond and answer my questions. Upon on arriving I met Alex Scasz. A very friendly gentleman that was eager to answer my questions. After n More

by Jjsiwy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Szasz, Alex Szasz
October 19, 2011

This is our 5th vehicle from Faulkner VW, the customer service is outstanding from the minute you walk in the door, everyone is very nice. Alex and Iad are outstanding. My most recent purchase was a 2012 More

by guarddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEX & IAD & CHRIS, Alex Szasz
October 12, 2011

My husband and I are from Scott Township, Pa and were unable to find the vehicle and price we were able to find at Faulkner & Ciocca. They were willing to work with us on the lease price and worked endl More

by snatale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Dahlenburg, Dave Dahlenburg
October 03, 2011

This is the second time I have purchased a vehicle from Faulkner-Ciocca VW and as always the experience its truly amazing. Everyone at the dealership was extremely helpful. My salesman Alex was great! Very More

by GLIGuy86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex / Iiad , Alex Szasz