Ciocca Volkswagen

Dave was very professional and courteous. Answered all the questions, and didnt hide any of the info that other dealers often do. I felt no pressure, was stress free during the whole process, and will bu the questions, and didnt hide any of the info that other dealers often do. I felt no pressure, was stress free during the whole process, and will buy from him again. I was impressed by the straight forward approach by this dealership in general, and by Dave. More

Dave was an extremely personable, knowledgable, and flexible sales associate. He took the time to listen to exactly what I was looking for in a new vehicle. He informed me of the different vehicles tha flexible sales associate. He took the time to listen to exactly what I was looking for in a new vehicle. He informed me of the different vehicles that would best suit my needs and described in great detail the different packages that were offered with each car. When I made the decision to purchase the new 2013 GLI he was very helpful in getting me the exact customized vehicle and price I was looking for. I left the dealership with a sense of pride and overall satisfaction. Because of Dave's superior customer service and Faulkner-Ciocca's great pricing, I plan on returning when it's time for my next purchase. More

i recently read a review about the new 2013 volkswagon beetle convertible. i decided to visit norm hughes at faulkner to learn more. norm was friendly, professional. embracing. he permitted me a long test beetle convertible. i decided to visit norm hughes at faulkner to learn more. norm was friendly, professional. embracing. he permitted me a long test drive. the car i wanted was not in ready supply. in fact i believe there were only two with the color/interior and options package i required in the usa. norm got me the exact car i wanted, and had it ready for me almost before i was ready. he worked with me on price in a very professional way. the paperwork was done easily and without pain. in short, the experience of buying this car was fun, easy, pleasurable, and memorable. this is how it should be. norm is a nice guy...a pro....he cares...is attentive....and i highly recommend him and also the dealership. More

Very friendly staff. No need for price haggling. Lowest prices and finance rates! I traveled from Williamsport, Pennsylvania to buy this new Jetta. Well worth the drive and my time! Highly recommend. prices and finance rates! I traveled from Williamsport, Pennsylvania to buy this new Jetta. Well worth the drive and my time! Highly recommend. More

I was able to secure a lease in a very short period of time and while there was no pressure at all from the sales staff, they did make themselves available for any follow up questions during the process. time and while there was no pressure at all from the sales staff, they did make themselves available for any follow up questions during the process. More

Received a great deal through Faulkner Ciocca VW and drove 30 miles further than my local dealership to purchase. Everything was conducted through email and I did not call the dealership once. They ga drove 30 miles further than my local dealership to purchase. Everything was conducted through email and I did not call the dealership once. They gave me great pricing, and my sales rep Norman Hughes as well as the sales manager, John Ewing, were very professional and did not charge me anything outside of what I was quoted in their offer email. I was in and out in two hours, and could've been less if I did not find a swirl mark, which they immediately fixed. If you need a VW in this region, this is the place to go. Thank you Norm and John! More

The overall car buying experience was wonderful with Jason Fahringer and the Faulkner/Ciocca team. I had such a great experience that I will continue to keep my business with this dealership. Jason Fahringer and the Faulkner/Ciocca team. I had such a great experience that I will continue to keep my business with this dealership. More

John got back to me as soon as he got my email. about what I was looking for. John had prices and talked to me about the car. I had talked to another dealer who I bought a car from before. Faulkner price what I was looking for. John had prices and talked to me about the car. I had talked to another dealer who I bought a car from before. Faulkner prices were much better. I went to see the car at Faulkner the next day. John and Norm helped me with the car, couldn't have been any nicer. They took care of everything. I went home and called up the other dealer and told them I was buying the car at another dealer, they wanted to make me another offer but I said no. John and Norm gave me everything I was looking for in a car and the price. They took care of everything. Faulkner has too great employee's in John and Norm. More

Jason is the best! He helped me get the price I needed. Very courteous and relaxed just what you want when picking out a new car! Go Jason! Very courteous and relaxed just what you want when picking out a new car! Go Jason! More

Joe and Mike made buying the car a great experience. It was a no hassle, no pressure trip to a great dealership and I left what exactly what I was looking for. Thanks Faulkner-Ciocca! was a no hassle, no pressure trip to a great dealership and I left what exactly what I was looking for. Thanks Faulkner-Ciocca! More