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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
579 Reviews

579 Reviews of Ciocca Toyota of Williamsport - Service Center

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October 15, 2024

Easy clean good waiting area thankful for not having FOX on the tv people all very nice and helpful. More

by SARAHLWEEDON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Shoemaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Sarah, thank you for the excellent service review and rating! It was a pleasure to be able to help! Have a great weekend!

October 15, 2024

The staff is always pleasant and courteous. They are very Knowledgeable. The waiting area is comfortable. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Linda, it's nothing but a pleasure to be able to provide you with pleasant, courteous, and knowledgeable customer service! Thanks for letting us know how we did!

October 14, 2024

Good customer service. People were very friendly and courteous. Nice waiting area. Free coffee. I like the video that they send to your phone showing the underside of y More

by YERKEKEN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We are so happy to read that our team provided you with good customer service, and that you enjoyed our waiting lounge! Thank you for choosing Ciocca Toyota of Williamsport for your vehicle's service maintenance. Please let us know if we can further assist you in any way!

October 14, 2024

I was well informed and very satisfied, any questions that I had was answered right away More

by JAMESCAPEL90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star rating James! We're pleased to hear that you were well informed and satisfied during your recent service visit with us. We appreciate your review and rating!

October 13, 2024

Evertime i go in for service with my 2018 tacoma Andrew and his team always do good work to the truck and treat me with respect and make sure all is well when I leave awesome service More

by MIKEY1987KELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew strange
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! It's always a pleasure to service your 2018 Tacoma! Thank you for trusting our team to continually provide you with excellent customer service!

October 13, 2024

It took 2 visits to actually get my car in for service. I called on a Friday and was told I could stop in the next day and my car would get taken back to have an air leak in one of my tires fixed. I even a More

by MRPFAFF15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis hess
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear this. We apologize for the inconvenience that this caused, and we will use it as an opportunity to improve. Thank you for the feedback and honesty.

October 13, 2024

They have always been great with service. I really like getting the video of my car while they are inspecting it! More

by JODYAECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so grateful to hear that our team has always provided you with great service, and that you enjoy the video from our service team! It's a pleasure to be able to help, and we look forward to seeing you at your next scheduled service visit with us!

October 12, 2024

Very clean and always professional. I especially appreciate the video from the mechanic. Low pressure for other services. More

by JOHNGRABUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I forget but the service team is always helpful
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

John, we're so happy to hear that you've been enjoying the cleanliness of our facility as well as the video from our service team! We're very thankful for your positive rating and review!

October 12, 2024

I had an amazing experience with Andy. He explained everything thoroughly & it made sure everything made sense before I left. I was very impressed. More

by marisa.ryan320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Marissa! It's a joy to hear that we impressed your with our customer service! It was a pleasure to be able to help and provide you with thorough communication. If there's anything we can do to further assist, please let us know!

October 12, 2024

Easy to schedule and drop off/pick up. I will use this service center again. More

by KCALLAH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! We're grateful to know that you will be returning to service with us again in the future! We look forward to seeing you then. Thanks for the great review!

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