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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
610 Reviews
Call Service Center (570) 323-4683

610 Reviews of Ciocca Toyota of Williamsport - Service Center

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July 14, 2023

Check in was easy and everyone on staff was friendly. Gave me a list of all of my manufacturers recommended fluid flush for my vehicle More

by beamerkiess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your positive review of our service at Ciocca Toyota of Williamsport! We are glad to hear that you had an awesome experience with us, and we appreciate your kind words.

July 14, 2023

They are always pleasant and accommodating. Ther is usually a wait to check in and check out. More

by PVALENTI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 13, 2023

Dealership is very busy and probably understaffed. The staff was very nice and was able to walk us through a problem we had after we returned home. More

by CIAS0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

CIAS0, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 13, 2023

I have used this dealership for years with no issues. Had good service every time. More

by pickettsm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave us a review. We're glad to hear that we are your stop for your vehicles service. We appreciate your kind words and your business!

July 12, 2023

Always excellent customer service and the quality of the work has always been excellent. I trust this team. More

by DJANN501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review and for acknowledging our efficient and trustworthy service. We appreciate your feedback and hope to see you again soon!

July 12, 2023

Easy to get an appointment and so far they have done great work. I neede another appointment today and a tow job. The tow is tomorrow and the appointment is also tomorrow More

by BBARNES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

BBARNES10, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 11, 2023

Ciocca Toyota is my favorite of the Ciocca service centers I have been too. They seem to always want to help me take the best care of my car. More

by ANISAH.TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan (salesman), Nate Ahearn
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Anisah! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 09, 2023

Everything was completed within the the time limit You guys said it would take!! So Happy to see this!! More

by zippymisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broome, Phil Holter, Nate Ahearn
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 09, 2023

The dealership is fine, but paying $90 for a standard oil change on my 2017 Hyundai is ridiculous. After 10+ years as a loyal customer I won't be back. More

by RODGER.COPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 09, 2023

Their great & dependable. They get the job done& they don’t try to sale you parts that you don’t need . More

by SEABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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