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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
610 Reviews

610 Reviews of Ciocca Toyota of Williamsport - Service Center

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July 21, 2023

Courteous and professional service. Really appreciated Travis handling of communication and responsiveness. Reasonable price for the work completed. More

by PETEKEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis of the service department
Jul 24, 2023 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Pete! If there is anything else we can do to help just let us know! Have a great day!

July 19, 2023

Very courteous. My oil change seemed to take longer than I had anticipated. I had my vehicle in the waiting area before my point mentioned time. It took nearly an ho More

by RICH.MCFARLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Ciocca Toyota of Williamsport responded

Rich, we are so glad you found our team to be courteous. We apologize if you felt the oil change took too long to complete.

July 17, 2023

Garage takes too long for some issues . I try to wait, usually takes beyond time given for repairs. More

by CHERYLEHILL1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

CHERYLEHILL1953, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

July 17, 2023

I was updated frequently on my truck and experienced great, fast service! Very pleased with the process! More

by ZBM62971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, ZBM62971! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 17, 2023

Ciocca Toyota of Williamsport, Gracias por su excelente servicio prestado muchas Gracias los recomiendo gracias More

by yendryanzola85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, yendryanzola85! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 16, 2023

Ok no major issues service dept was straightforward work took time but was satisfactory bathrooms were clean compared to past visit More

by PAM.sriharsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

Pam, we are glad to have been able to provide straightforward work. If there is anything we can improve on, please let us know! Thank you for your review.

July 16, 2023

Worked really good at getting car in to get front brakes and rotors changed and when they seen it was going to be a bigger job, they gave me new very nice car so I didn’t have to wait. When car was finished More

by SQUIRT323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

SQUIRT323, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! We apologize for not washing your car after service was completed. Please reach out if we can help with anything more.

July 15, 2023

Above and beyond service and sales departments! Great personnel to work with. Really impressive! Ralphina Mocca in Sales, and Andrew Strange in Service! More

by JEFFS99ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter, Ralphina Moccia
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, JEFFS99ACE! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 15, 2023

They are knowledgeable and professional but also friendly and helpful. I have confidence in them. More

by YRRAL351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience at Ciocca Toyota of Williamsport. We are thrilled to hear that you found us to be knowledgeable and professional. We appreciate your feedback and look forward to serving you again in the future.

July 14, 2023

Very friendly and courteous and quick service. The waiting room is very comfortable. Thank-you More

by NAFISCHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

Hi NAFISCHER1, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

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