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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
562 Reviews
Call Service Center (570) 323-4683

562 Reviews of Ciocca Toyota of Williamsport - Service Center

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July 09, 2023

Their great & dependable. They get the job done& they don’t try to sale you parts that you don’t need . More

by SEABEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 09, 2023

Everything was completed within the the time limit You guys said it would take!! So Happy to see this!! More

by zippymisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broome, Phil Holter, Nate Ahearn
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 08, 2023

Andy was very friendly, and made me feel quite at ease while I waited for my car to be serviced. More

by KLDORMAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Strange, Andrew
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind words about our staff. We appreciate your feedback and are glad to hear that our team was able to provide you with a positive experience.

July 08, 2023

Very good communication about my upcoming appointments and follow up after the service is done. More

by DAVIDHDOMBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew strange
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

DAVIDHDOMBEK, thank you for your kind words and for your continued support of our business. We truly appreciate your feedback and are glad to hear that you are satisfied with our service.

July 07, 2023

They were great at getting back to me through text, with the hours I work they picked up my car and had it dropped back off after the repairs More

by zack.wilt
Recommend Dealer
Yes
Employees Worked With
Clayton Amy, Matthew Lockard
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, zack.wilt! If there is anything else we can do to help just let us know! Have a great day!

July 07, 2023

For someone who doesn't even own a Toyota they have always provided excellent service for my vehicle. More

by fvisco2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, fvisco2008! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 07, 2023

They are accommodating with my schedule very friendly and helpful they pick up and deliver my car More

by CRCORL
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, CRCORL! Please let us know if we can do anything else to help!

July 07, 2023

The dealership was east to make an appointment for, and I got in within days of calling. Everyone was friendly and helpful. There was an issue with my car that they had put too much oil in. When this happene More

by swidge18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, swidge18! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 06, 2023

Andrew was our service provider and he did an excellent job. He was knowledgeable, quick to respond and the service was completed in a timely manner. Thank you for your hard work. More

by Lydb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with our dealership and that our team provided you with exceptional service.

July 06, 2023

The dealership was not helpful and sent us on our way when they realized they couldn’t make any much money off of us. More

by priscila menjivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Automotive Staff Member
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Priscilla, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

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