Ciocca Toyota of Williamsport - Service Center

The service was excellent and the advisor, Travis Hess, was very knowledgeable and professional. I will definitely come back to this Dealership / Service Center. was very knowledgeable and professional. I will definitely come back to this Dealership / Service Center. More

No issues with the quality of service I received! Everything was good. I just wish the dealership was closer to Williamsport than it is. Everything was good. I just wish the dealership was closer to Williamsport than it is. More

Got my vehicle in quick , did the work ina timely manner and were very thorough . Andrew Strange was great to work with ! and were very thorough . Andrew Strange was great to work with ! More

After a rough buying experience, that was eventually resolved, the service department was fantastic. Kind, helpful folks that upheld our appointment time and had the vehicle done in a reasonable time, u resolved, the service department was fantastic. Kind, helpful folks that upheld our appointment time and had the vehicle done in a reasonable time, unlike most other dealership service departments. The video they provide after completing a multipoint inspection is unique and a nice added touch. More

Andy Strange is the guy to go to for all service needs. Not to take away from the others but Andy always does good and treats customers right Not to take away from the others but Andy always does good and treats customers right More

Bad service, dishonesty/deceit everywhere. Nice and “honest” when they’re selling, but then you’re trapped. Once they sell, your dirt to them. I have trouble getting my oil changed in one bus Nice and “honest” when they’re selling, but then you’re trapped. Once they sell, your dirt to them. I have trouble getting my oil changed in one business day. With an appointment, and my appointment being the first one of the day. They do not know the information they pass off to you as fact. Yet act like they know more than everyone. They will lie about quote, when things will be done. That is if you’re lucky enough to get someone on the line to give you an update on your vehicle. The place is a circus and should not exist. I really regret purchasing from them and I hope I can help someone to avoid getting trapped by these crooks. More

Customer Service is excellent! Staff is personable and capable! Dealership is excellent. Purchased several cars from this dealship. Staff is personable and capable! Dealership is excellent. Purchased several cars from this dealship. More

The staff is friendly, courteous, quick to respond questions. They were able to find me a loaner car to use while my car was being repaired. questions. They were able to find me a loaner car to use while my car was being repaired. More

Courteous professional considerate conscientious. The service manager was consistently in touch making arrangements for the service to be delivered while the service took 30 days it was not due to th The service manager was consistently in touch making arrangements for the service to be delivered while the service took 30 days it was not due to the dealer service parts were delayed and insurance authorization was delayed thank you so much More

Andrew Strange greeted us from the start with a smile and a big hello, very professional, explained all that was completed with the vehicle and offered to go over other items that we didn't think about getti a big hello, very professional, explained all that was completed with the vehicle and offered to go over other items that we didn't think about getting done with the vehicle. He is a great asset to your service department.++++++++++ More