Ciocca Toyota of Williamsport - Service Center

Usually they are great but this was not a good visit. They charged me for an installation of a filter that was left laying on my back seat still in the wrapper They charged me for an installation of a filter that was left laying on my back seat still in the wrapper More

Very welcoming and fast paced. Everyone I come into contact with was very professional and friendly. Everyone I come into contact with was very professional and friendly. More

Nice and personable, the assistant was very helpful. Service was quick with a nice waiting room Service was quick with a nice waiting room More

Very accommodating. Took great care of me and my car. Fast at getting an appointment Took great care of me and my car. Fast at getting an appointment More

Typically, this dealership services my car well. However, at a recent visit, my car was repaired incorrectly, costing me a lot of money and requiring a second repair. However, at a recent visit, my car was repaired incorrectly, costing me a lot of money and requiring a second repair. More

They are a better dealership than others in the area. I have had service done through them and it was excellent. I have had service done through them and it was excellent. More

Visited dealership to have oil changed and made them aware that there was metal shaving in the oil. Per Service salesman they stated that they didnt see any metal shaving and stated the following "it co aware that there was metal shaving in the oil. Per Service salesman they stated that they didnt see any metal shaving and stated the following "it could have been a air bubble on the dip stick ". This makes no sense. The day before going to the dealer ship took the truck to a local garage for an oil change and before he started to change he notice the metal shaving on the dip stick and he pulled the oil filter out and and found alot of metal shaving in the filter. At this he stated to take to the dealership and have them change the oil and have it checked. So did this today 7/22 and was told they couldnt find any metal shaving nor see anything in the filter per the service guy. This problem has been going on since we have purchased the truck. I feel they didnt check it they just changed the oil and sent us on out way. Plus they tried to say the truck needed all kind of thing and it didnt need it. More

Did a oil change and the service was Professional start to finish. Will use again. to finish. Will use again. More

Customer service went to xxxx since they bought out Fairfield Toyota. They do everything by text messages and don't call you. I called a couple of times to see what the status of my vehicle was due t Fairfield Toyota. They do everything by text messages and don't call you. I called a couple of times to see what the status of my vehicle was due to them having it for a week and left voicemails and they couldn't call me back. More

It was a good experience I have been there before and will probably go back to them again will probably go back to them again More