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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
562 Reviews
Call Service Center (570) 323-4683

562 Reviews of Ciocca Toyota of Williamsport - Service Center

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August 04, 2023

Always pleasant and helpful when I am in for service. Would recommend them to anyone. More

by dmpepper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, dmpepper! Please let us know if we can do anything else to help!

August 03, 2023

They are always friendly and very helpful. They contact me when services are due to help me make an appointment. More

by IVANMACHAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broome, Ralphina Moccia
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Aug 08, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 02, 2023

Very courteous and efficient at check in, good at making sure you’re aware at what is recommended for your vehicle. Service took less time than I was expecting. More

by JKSOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, JKSOREN! Our team really appreciates it! Let us know if we can help with anything else!

August 01, 2023

I think they are courtesy and knowledgeable and able to keep my truck running tiptop. More

by HMCC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 01, 2023

Very knowledgeable,friendly and explained everything. Easy to make an appointment and fast service. Would recommend this dealership to friends. More

by DSNESSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 01, 2023

The people that I delt with at the service department were very professional and helpful More

by XXSTREET81XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broome, Phil Holter, Nate Ahearn
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Aug 03, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 31, 2023

They are right on top of what my needs are for my vehicle. So far so good! More

by SANNORECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess, Sarah
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 30, 2023

Great dealership. Great service. Great sales and service people. Will definitely consider this dealership for my next Toyota truck. More

by matt.winton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Matt! Our team really appreciates it! Let us know if we can help with anything else!

July 29, 2023

The service center did an excellent job. They had it done before the scheduled pickup and were nice enough to do a wash as well. Thank you. More

by Robemcclai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Robemcclai! Please let us know if we can do anything else to help!

July 29, 2023

The employees are very professional and the work was done in good time, but the service prices are very high. My 2018 Highlander has under 75k miles and it is costing me a fortune to maintain this car. I’ve More

by BIGELOW31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Bigelow, thank you for the kind review regarding our service department. We apologize for the high service prices, we will share your comments with our management team so we can be as competitively priced as possible.

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