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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
562 Reviews
Call Service Center (570) 323-4683

563 Reviews of Ciocca Toyota of Williamsport - Service Center

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August 09, 2023

Service team got me in next day when i called. Loved the video review of my vehicle as they were doing the oil change! Also gave me an estimate for everything I’ll need in the next few months whic More

by Tes16162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton amey
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Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Tes! We're always here to help if anything else comes up!

August 09, 2023

They always take good care of customer. Explain everything that is going on with your car when it’s in for service. More

by GRAMMYFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, GRAMMYFRIES! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 09, 2023

They were fast and kept me informed. Did good work at a somewhat fair price. Picked my car up and returned it promptly. Driver Randy Rook was extremely courteous and helped in every w More

by Bix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Ahearn
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Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Bix, thank you so much for taking the time to leave your feedback about the service department at Ciocca Toyota of Williamsport. We appreciate your business and look forward to serving you again in the future.

August 08, 2023

The employees in the service area are always very helpful and knowledgeable. I always feel taken care of. More

by KAMRAKEETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

KAMRAKEETH, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 08, 2023

Excellent service with reasonable wait time. Friendly and knowledgeable staff who explained details of service performed. Clean waiting area as well as restrooms. Definitely my go to dealership More

by LKARNDTRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, LKARNDTRN! We're always here to help if anything else comes up!

August 06, 2023

Great service, car always comes back better than when it drives in. Very pricey though. More

by dcross5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words about our service department! We really appreciate your feedback and we're glad to hear that we provided you with excellent service.

August 06, 2023

I was pleased with both the service and help. The work was well done and I was kept informed. More

by RUNXCPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 05, 2023

They were very thoughtful and friendly. They made sure I had a loaner car while my car was being serviced. More

by BRETTWGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Brett, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 05, 2023

Informative. Detailed list of suggested service intervals. Not pushy for these devices. Good experience I had More

by ER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton , Ralphina Moccia
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Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, ER!

August 04, 2023

Replaced two recalls on my Toyota. Did it in the time that I was told More

by baxtertroutrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service intake person
Report | Print
Aug 08, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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