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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
584 Reviews

584 Reviews of Ciocca Toyota of Williamsport - Service Center

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January 17, 2024

I am satisfied with the services that I received. Everything goes smooth and usually without any problem. More

by DUYAN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralphina Moccia, Eric Lehman, Riley Heidenthal, Robert Shope
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review, Duyan! We are so glad to hear you are satisfied, and everything went smooth for you!

January 17, 2024

I leased a 2023 Tacoma last February. The staff made it easy. Sales manager Phil made the transaction easy! More

by ABESTAUFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter, Ralphina Moccia
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

January 17, 2024

It has very friendly knowledgeable staff who want to do right by the customers. I like the dealership. More

by CRBPAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

CRBPAM, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

Never have an issue with the service I get when I bring my Jeep in. Always pleasant to deal with and explain everything that needs done thoroughly More

by KLOBE0489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2024

I've gotten to know the people there. I get a lot of good service and a lot of good banter. Couldn't ask for anything better. More

by BOWERP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Whitmoyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Bower! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 17, 2024

Great services every time we come to the dealership! Also love when I call someone always answers the phone! No waiting for long. More

by AMBER JANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Amber! We're always here to help if anything else comes up!

January 17, 2024

They promise a full warranty at time of purchase and when services are needed they tell of their age restriction for a complementary loaner. after making a $23,000 purchase, I was left with nothing but an EM More

by ALIDDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Lehman
January 17, 2024

Service associate and technician were very courteous, and kept me informed.Work seemed to be done well, and in a timely manner. More

by 47RPARMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew service, Phil Holter
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Rparmer! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

January 17, 2024

Always schedules at my convenience and dies not charge for unnecessary work. Pleased with the service I get y there More

by powell_calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Banzhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broome, Phil Holter
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Calvin, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 21, 2023

Not pleased with my service. Trying to do unnecessary services, didn’t top off any of my fluids. Up charges are extreme. Very disappointing, won’t be back More

by SMITH422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

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