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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
584 Reviews

584 Reviews of Ciocca Toyota of Williamsport - Service Center

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January 17, 2024

This Rav4 is the 1st New Toyota we’ve ever owned. They explained all the functions of the car when we bought it. So far regular maintenance appointments have been easy to make and are completed in a More

by DEJABOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

January 17, 2024

Service attendant was very professional, and answered all my questions. Service was completed in a timely manner which corrected the issue 100%. All interfaces with staff was excellent. More

by CGSTUTZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2024

The service department is very polite, appointments were easy to schedule, and the waiting area was pleasant. More

by FAYEMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, Fayemh! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 17, 2024

A great place to get work done. always respectful and friendly have never had a problem. More

by SLCONAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, Slconahan! Please let us know if we can do anything else to help!

January 17, 2024

They were very professional and on time! I was the first appt of the day! I was comfortable in the waiting room! I will definately be back for my services! More

by Jma4764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

Nice dealership, the sales staff were very knowledgeable and very helpful. The service department is well organized and gets things done quickly. Would buy from them again. More

by JAB_420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Jab! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 17, 2024

The service was good from the check in to the service department and check out More

by laubachken3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Ken! Our entire team really appreciates it! Let us know if we can help with anything else!

January 17, 2024

Excellent, professional and courteous staff. They scheduled my service on short notice and completed it quickly and efficiently. More

by ALN843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 17, 2024

As in the past, Andrew Strange took good honest care of us. Very pleased with our experience More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Ron, thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience with our service department!

January 17, 2024

Everything went smoothly and right on time. I was surprised to receive a follow-up call. Thanks Don Phillips 1/17/24 More

by don1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know any names
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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