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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
584 Reviews
Call Service Center (570) 323-4683

584 Reviews of Ciocca Toyota of Williamsport - Service Center

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January 17, 2024

The service staff is friendly and helpful solving any issues that arrives with my vehicle. More

by LEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Lean! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 17, 2024

Had great experience, attentive staff, service provided in a timely manner, will be going again! More

by thess344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2024

I am a single woman and I do not feel like they take advantage of me. I totally trust them More

by DEBDOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review regarding our service department! We are glad we have earned your trust, and we aim to offer a welcoming, honest environment for all of our customers!

January 17, 2024

Good service. Only took an hour to complete a check up , rotate tires and oil change. More

by LAKEVIEW153
Recommend Dealer
Yes
Employees Worked With
Andrew stands
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 17, 2024

They work with your schedule when making the appointment. During the service they keep you aware of any findings and what is needed. More

by KEITHMARTIN159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Keith, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

Everyone at your dealership are kind ,friendly and extremely helpful. Your service department is top-notch, I always seem to get Travis check me in and he always makes everything go very seamless. More

by DJM555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis, Phil Holter
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience with our service department!

January 17, 2024

Service department is phenomenal however as a result of the screwing I got when I purchased a car I am done with ciocca Toyota!!! More

by PHILSIPERKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

January 17, 2024

This dealership does a great job. They get you in as quickly as they can. I would refer them to a friend. More

by JMMSRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, JMMSRM! We're always here to help if anything else comes up!

January 17, 2024

They are very up front about what needs to be done now or later I appreciate that More

by S.LITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, S.Little! If there is anything else we can do to help just let us know! Have a great day!

January 17, 2024

Service is excellent: professional, polite, personal. Customer waiting area is lousy; bring your own book, or leave vehicle and request a call when ready. (If you live at a distance, don't rely on vehic More

by ablesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phone reception needs improvement
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Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind review of our service department. We apologize if you feel our waiting area, as well as our vehicle pickup services are not up to par. We will review your comments with our team to provide a better experience for our customers. We appreciate your feedback.

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