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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
584 Reviews
Call Service Center (570) 323-4683

584 Reviews of Ciocca Toyota of Williamsport - Service Center

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January 26, 2024

Had a simple oil change and tire rotation. I left after it was complete and got home only to find one of my lug nuts was nearly falling off. I could unscrew it with my fingers..... More

by CHARLIE_WOODHOUSE
Recommend Dealer
No
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January 26, 2024

It's was pleasant I like how they sent me videos and showed me what's wrong. And how they kept in touch with me More

by tazink1020
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Jan 29, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, tazink! If there is anything else we can do to help just let us know! Have a great day!

January 26, 2024

They were extremely polite and acommidating Travis explained what was going to be done with my vehicle and was able to get me 4 new tires at a reasonable price. He also had my loaner vehicle ready for More

by PRAZ85
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Jan 29, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, PRAZ! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 25, 2024

Great service when my Toyota was sent in on a Rollback They had the Battery in stock More

by Travelersdelite/. Shirleymdelaney
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
ANDY. 5 Stars
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Jan 25, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 24, 2024

Very good service with friendly personnel. Will goes back for more services. When I need it. More

by HEADPIN12NOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew,Strange
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Jan 25, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 23, 2024

The people I have dealt with have been very professional. It has been easy to make appointments and the service people have taken very good care of my car. More

by BMAUCK66
Recommend Dealer
Yes
Employees Worked With
don't remember.
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Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Bmauck! We're always here to help if anything else comes up!

January 19, 2024

Friendly, concerned about my car issues. Andy explained what needed to be done and the process of doing it. More

by PGGARRETT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
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Jan 19, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 19, 2024

Work was done promptly and all repairs/replacements are working perfectly. The staff did a good job keeping us informed during the process. All in all a positive outcome. More

by Weschreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Weschreck! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 19, 2024

Great service. All questions were answered. Nice personality of all those encountered . Honest assessment and great video that shows you what was the problem and p More

by commanderdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of gentleman’s name but he was SUPER
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Jan 24, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 18, 2024

They always do a good job and let me know how things are going I am always satisfied More

by CRISTA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Crista! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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