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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
584 Reviews
Call Service Center (570) 323-4683

584 Reviews of Ciocca Toyota of Williamsport - Service Center

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February 06, 2024

Love it. The staff is so helpful and friendly. Answered all our questions. Great care. More

by RUSTYNTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Holter
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 04, 2024

Excellent, clean waiting area. Nice lounge, friendly workers Quick easy drop. Easy check out process More

by RGDEETER
Recommend Dealer
Yes
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, RGDEETER! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 04, 2024

Quick service, pleasant service advisor, all work was performed as expected. Would recommend this service department. More

by Breteisenhower69
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 03, 2024

I felt as if I was educated and informed as to what needed to happen with my van. More

by jkaledas
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 03, 2024

Friendly, on time, clean waiting room and courteous staff Had a great overall first experience using the service department. More

by Michelle Hepburn
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Stone
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

February 03, 2024

Very pleased with my service experience. The mechanic did a great job, communicated well, provided me a video summary, and sent me text messages along the way. Very happy. More

by ANDY@EGWEALTH.COM
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 03, 2024

Liked the snacks,did nice wash job, car was done in a timely manner,However I was under the impression the inspection was part of purchasing the car new there! More

by SUNMAN8035
Recommend Dealer
Yes
Employees Worked With
Clayton
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February 03, 2024

Quick and easy as always. Service was quicker than I expected and the loaner car was clean. More

by Weefroggy
Recommend Dealer
Yes
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

February 03, 2024

The techs are thorough and never had a negative experience. Great staff at CIOCCA TOYOTA. More

by PHILLIPSJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Jennifer! We're always here to help if anything else comes up!

February 03, 2024

I asked that a second tech check lug nuts and to check the air in the spare tire. I assume they did it but nothing noted on the paperwork. More

by Bonnie4453
Recommend Dealer
Yes
Employees Worked With
I do not know because my husband's took it in.
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, Bonnie. We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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