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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
618 Reviews
Call Service Center (570) 323-4683

618 Reviews of Ciocca Toyota of Williamsport - Service Center

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April 23, 2024

Waited a very long time for the vehicle to be finished. Seemed to be excessive. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

Hi Jerry, we apologize for the excessive wait time you experienced. We will speak with our team to ensure wait times are slim to none! Please reach out to a manager at (570) 323-4683 if you would like to discuss anything further.

April 23, 2024

Fast, courteous service. Clean facility, no long wait times. Ready at our designated appointment time. More

by BENCHRESTSHOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 21, 2024

My preferred dealership to service my vehicle; always very professional and proficient. Best value for my money. More

by mgriego76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Apr 22, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Mgriego! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 20, 2024

Andrew Strange is the BEST person to work with! !!! He makes sure all is done that is needed!!!! More

by CBBENNETT1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Apr 22, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Cbbennett! We're always here to help if anything else comes up!

April 18, 2024

I think the dealer fees are a little too much. Everything and everybody else were good. More

by DSo
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind review regarding our service department, DSo! We apologize if you feel our pricing is too high. We will review your comments with our team to make sure we remain as competitively priced as we can.

Apr 18, 2024 -

DSo responded

I never used the service department. I was sent this review after I bought a vehicle. I just feel a dealer fee of $464 was excessive.

April 17, 2024

The Service Department personnel (A. Strange) was fantastic. Thank you for everything. Professional and efficient as always. More

by FTHRMCHNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Strange
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Apr 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 16, 2024

Handled my recall with class. Friendly and finished it with on the time they said they would. More

by rvron4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
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Apr 17, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 16, 2024

We arrived were promptly checked in around 10am. While waiting we spoke to a representative who showed us several new car options and then were notified that the service had been completed. We paid More

by EDSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 16, 2024

Service was excellent from beginning to end. I appreciated the continuing updates on the progress of my appointment. More

by WLHOUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Ciocca Toyota of Williamsport responded

Thanks Wlhouser, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 14, 2024

Reminders of needed service is appreciated and the making of appointments is easy and the ride home with delivery of vehicle is great. Always treated with kindness More

by SLAUGENWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony strange
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Apr 15, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Slaugenwhite! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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