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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
584 Reviews

584 Reviews of Ciocca Toyota of Williamsport - Service Center

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March 25, 2024

Nice folks. Prices too high. Estimates covered much that proved to be unnecessary. It was ridiculous. Why would I go back there unless the car has an issue only More

by RKISBERG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

it was good. a bit too expensive my ongoing wish is that one day the dealership wouldn't be so expensive More

by SCOTTY41090
Recommend Dealer
Yes
Employees Worked With
clayton
Mar 26, 2024 -

Ciocca Toyota of Williamsport responded

Hi Scotty, thank you for the review of our service department. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can. Your feedback is greatly appreciated.

March 24, 2024

They squeezed our vehicle in on a Saturday while we were starting out for a trip to get our battery changed. We didn’t have to wait long even though we were told it could take a lot longer. Much appreciat More

by chirojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
Mar 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Joe! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 24, 2024

Jalile Best is a fantastic member of the CIOCCA team. Jalile is: professional, knowledgeable, friendly, outstanding personality, team player, and most important - Jalile honors the CIOCCA brand. As a More

by Shoopy
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalile Best
Mar 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Shoopy! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 22, 2024

Quick appt, quick service, great personality Got an appointment really quick. One of the fastest oil change/ tire rotations at a dealership. Andrew was great, such a good personality. More

by tiana.mccormick9
Recommend Dealer
Yes
Employees Worked With
Andrew strange
March 22, 2024

No problems. Very thorough. However, I have called since purchasing my highlander to get a 2nd key fob, and has been almost a half year. No fault of salesman or s More

by KIMKEITH
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to give us a wonderful review and rating! We are so happy to hear that our team has continued to provide you with excellent customer service! If there is anything we can do to provide you with further assistance, please do not hesitate to reach out!

March 21, 2024

Good this is such a waste of my time. The service was fine and making me write all this is ridiculous. More

by Mike_cross
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Mary
Mar 22, 2024 -

Ciocca Toyota of Williamsport responded

Hi Mike, thank you for the review of our service department. We apologize if you feel our review process is annoying but we do truly appreciate it as it helps us continually improve as a whole.

March 21, 2024

Very helpful and fair Love my Rav-4 I Will use your service in the future More

by RMAJOR0
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
March 18, 2024

Had an oil change. They also washed my truck. No charge for the visit. Nice experience. More

by Dld1dld
Recommend Dealer
Yes
Mar 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 14, 2024

Service is very good and the advisor is very competent and reliable in their work I will always have my car be serviced by this dealership More

by ELISCEOJAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Clayton with service department
Mar 15, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Elisceojavier! Our whole team really appreciates it! Let us know if we can help with anything else!

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