Ciocca Toyota of Williamsport - Service Center

Clean and warm. Staff are courteous and kind. Visit was fast and on time. I enjoyed the video sent to me from the tech. That was pretty cool I though. Staff are courteous and kind. Visit was fast and on time. I enjoyed the video sent to me from the tech. That was pretty cool I though. More

Had an appt scheduled for first thing anbd I told them that I would drop off the night before. I did and no one looked in the overnight box until 2pm…my car was not done until the next day and was suppos that I would drop off the night before. I did and no one looked in the overnight box until 2pm…my car was not done until the next day and was supposed to be done by 5pm. I had to come get a loaner and waste an hour driving. I write and told them how to make the sounds I was hearing. I told three people the same thing before they did what I said and found the issue. Have not been impressed so far! I have a brand new car. Update: when we went to use the third seat-seatbelts they were stuck instead the panel of the car from when they did the recall. I had to bring the car back again for those to be corrected. They did offer and bring my car back to me at work. That was greatly appreciated. More

Service was started and completed within timeframe given. Everyone was polite and wanted to make sure we were satisfied and if there was anything else they could do for us. Overall excellent customer serv Everyone was polite and wanted to make sure we were satisfied and if there was anything else they could do for us. Overall excellent customer service. More

Courteous service done in a timely fashion. No pressure to complete extra service recommendations. Even received an appraisal on our vehicle while there. No pressure to complete extra service recommendations. Even received an appraisal on our vehicle while there. More

Ciocca service center is extremely friendly and clean. Courteous employees and very comfortable waiting area. A smooth operation from the time I arrived through payment time and on. Courteous employees and very comfortable waiting area. A smooth operation from the time I arrived through payment time and on. More

I had a great experience with Toyota of Williamsport and my sales person Brennan Hartman. My family and I will be back! my sales person Brennan Hartman. My family and I will be back! More

They do great work and are always making sure that my car is safe to drive. is safe to drive. More

The service advisor Joelan May, was very courteous and kept me informed on the progress of my service call. kept me informed on the progress of my service call. More

I appreciate the kindness that Joelan and the technicians showed to me. Imy car broke down on route to Ithaca to see my 103 year old mom from Atlanta. I received a warm welcome and the ability to continue o showed to me. Imy car broke down on route to Ithaca to see my 103 year old mom from Atlanta. I received a warm welcome and the ability to continue on my trip. Thank you!! More

I find the service department at this dealership honest, fair, reasonably priced. Well they repair cost may not be the cheapest, they know what they're doing with their brand. fair, reasonably priced. Well they repair cost may not be the cheapest, they know what they're doing with their brand. More