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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
618 Reviews

618 Reviews of Ciocca Toyota of Williamsport - Service Center

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May 14, 2024

It was my first time coming for Toyota service. Check in was very easy and on time. I did not need to wait at all and finished in 1 hr. All staff members were nice. More

by YINYINHTUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
May 15, 2024 -

Ciocca Toyota of Williamsport responded

Yinyinhtun, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 12, 2024

They did good! When told an amount of time which was on the lower side, Andrew was honest about the length of the appointment, much appreciated! More

by JILLIANBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Jillian! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 10, 2024

Great place to buy a car and have service done would highly recommend this dealership More

by JLNUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Jlnuss! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 10, 2024

Very professional and very thorough service. Friendly, courteous, and informative. Would recommend this to everyone. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amery
May 13, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Michelle! We're always here to help if anything else comes up!

May 09, 2024

The issue that I had with my truck they could not solve. They could not figure out what the problem was. Wyatt was there. I had other work done that I wanted to get done. Thank you More

by BOBANDKAREN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi Bob and Karen, we apologize we could not solve the issue with your truck. We can ensure you we will work to find that issue if you ever feel like bringing it back! We appreciate the kind review.

May 09, 2024

Punctual in initiating my scheduled service. Service team kept us updated on the status of our service. More

by grittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
May 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 05, 2024

Nice people; Good quality work . Good coffee and snacks . . Easy to make appointments . Easy Peary More

by NOTZY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 05, 2024

The service manager took care to keep me informed and updated during my visit to the dealership. More

by NPETROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
May 07, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Npetros! We're always here to help if anything else comes up!

May 05, 2024

It was super ! Every one was great ! Will keep coming back ! Writer is the best for sure More

by hicks1054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Banzhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Broome, Phil Holter, Robert Shope
May 07, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, hicks! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 04, 2024

I brought my car in for service for alerts on our Rav 4 . Car was finished and was told the sensors were cleaned and it was good to go. Left dealership and got about 10 miles away and same alerts came up. Pu More

by Bguerriero
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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