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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
580 Reviews
Call Service Center (570) 323-4683

580 Reviews of Ciocca Toyota of Williamsport - Service Center

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April 25, 2024

Very pleased with the entire service center. I did not purchase my car there. That fact does deter from great service. More

by rvron4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown!
Report | Print
Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 24, 2024

Good service, friendly people. Seemed genuinely concerned about the servicing. Called. Advised me when service is due.Always More

by HOMEY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 23, 2024

Waited a very long time for the vehicle to be finished. Seemed to be excessive. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

Hi Jerry, we apologize for the excessive wait time you experienced. We will speak with our team to ensure wait times are slim to none! Please reach out to a manager at (570) 323-4683 if you would like to discuss anything further.

April 23, 2024

Fast, courteous service. Clean facility, no long wait times. Ready at our designated appointment time. More

by BENCHRESTSHOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 21, 2024

My preferred dealership to service my vehicle; always very professional and proficient. Best value for my money. More

by mgriego76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Report | Print
Apr 22, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Mgriego! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 20, 2024

Andrew Strange is the BEST person to work with! !!! He makes sure all is done that is needed!!!! More

by CBBENNETT1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Apr 22, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Cbbennett! We're always here to help if anything else comes up!

April 18, 2024

I think the dealer fees are a little too much. Everything and everybody else were good. More

by DSo
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind review regarding our service department, DSo! We apologize if you feel our pricing is too high. We will review your comments with our team to make sure we remain as competitively priced as we can.

Apr 18, 2024 -

DSo responded

I never used the service department. I was sent this review after I bought a vehicle. I just feel a dealer fee of $464 was excessive.

April 17, 2024

The Service Department personnel (A. Strange) was fantastic. Thank you for everything. Professional and efficient as always. More

by FTHRMCHNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Strange
Report | Print
Apr 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 16, 2024

Handled my recall with class. Friendly and finished it with on the time they said they would. More

by rvron4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
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Apr 17, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

April 16, 2024

We arrived were promptly checked in around 10am. While waiting we spoke to a representative who showed us several new car options and then were notified that the service had been completed. We paid More

by EDSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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