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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
618 Reviews
Call Service Center (570) 323-4683

618 Reviews of Ciocca Toyota of Williamsport - Service Center

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May 29, 2024

I was kept informed on what was being done with the vehicle person to person and by a video. My questions were always answered. More

by ABABCOCK3152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us.

May 29, 2024

they explain things to me, they do recommend an explain. What is going on with the car? More

by HORTON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the review, Horton. If you have more questions please reach out to our service manager at (570) 323-4683.

May 29, 2024

The service department is very helpful and do a great job making sure your vehicle is taken care of completely. More

by BIGDADDIESEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 28, 2024

Great job Travis! Got everything done as scheduled. Great work an fantastic customer service. Thank you! More

by jizzo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Travis
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May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 26, 2024

I am always treated with the utmost courtesy at Ciocca Toyota. From sales to service, they are professional and friendly. Never talked down to, informed of mechanical issues in a way I can understand. Wh More

by EJOC920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Amey, Spencer Wagner
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May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 25, 2024

I will get conflicting information about my car and have to second guess the recommendations. It wasn't like that with Fairfield, the previous owner of this dealership. More

by KKIRK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

Providing a courtesy loaner vehicle is very convenient and is one of the primary reasons I take my car here as opposed to regular mechanics. More

by 17crutan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 24, 2024

I get 1000 texts on what needs servicing and yet they cant service the van. Such a gap in communication between service and who ever the ladies are that call constantly. It’s horrible. Would love to trad More

by ANGELAMESSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary
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May 24, 2024

Excellent service from everyone. Easy to get an appointment. I will recommend my friends to go there also More

by SHANNADONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Ciocca Toyota of Williamsport responded

Thanks Shanna, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 23, 2024

Very fast, polite, professional service. Service department is number one. I did have a very bad experience in the past with trying to buy a vehicle. Young Woman tried to bait and switch. Wa More

by pjw333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for this kind review regarding our service department!

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