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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
580 Reviews
Call Service Center (570) 323-4683

580 Reviews of Ciocca Toyota of Williamsport - Service Center

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May 15, 2024

They made sure my vehicle was fixed completely and gave me a rental to use for a few days. They kept in contact the whole time my car was there! More

by JPLOCINSKI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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May 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 15, 2024

This was one of my best dealings with a car dealership. Everyone was really nice More

by JJEFBK2354
Recommend Dealer
Yes
Employees Worked With
Kory Eck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Eveland 5 star, John Broome
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May 16, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 14, 2024

It was my first time coming for Toyota service. Check in was very easy and on time. I did not need to wait at all and finished in 1 hr. All staff members were nice. More

by YINYINHTUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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May 15, 2024 -

Ciocca Toyota of Williamsport responded

Yinyinhtun, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 12, 2024

They did good! When told an amount of time which was on the lower side, Andrew was honest about the length of the appointment, much appreciated! More

by JILLIANBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Jillian! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 10, 2024

Great place to buy a car and have service done would highly recommend this dealership More

by JLNUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Jlnuss! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 10, 2024

Very professional and very thorough service. Friendly, courteous, and informative. Would recommend this to everyone. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amery
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May 13, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Michelle! We're always here to help if anything else comes up!

May 09, 2024

The issue that I had with my truck they could not solve. They could not figure out what the problem was. Wyatt was there. I had other work done that I wanted to get done. Thank you More

by BOBANDKAREN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi Bob and Karen, we apologize we could not solve the issue with your truck. We can ensure you we will work to find that issue if you ever feel like bringing it back! We appreciate the kind review.

May 09, 2024

Punctual in initiating my scheduled service. Service team kept us updated on the status of our service. More

by grittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
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May 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 05, 2024

Nice people; Good quality work . Good coffee and snacks . . Easy to make appointments . Easy Peary More

by NOTZY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 05, 2024

The service manager took care to keep me informed and updated during my visit to the dealership. More

by NPETROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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May 07, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Npetros! We're always here to help if anything else comes up!

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