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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
614 Reviews

614 Reviews of Ciocca Toyota of Williamsport - Service Center

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August 05, 2024

Easy online service dates where I can pick the time that serves my own schedule. Great guys that tell me what I need to do. More

by brad.larson1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

August 05, 2024

Good service done in a timely manner. The staff was friendly and courteous. I am happy with their work. More

by DBHILL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names of those I spoke with.
Aug 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are so pleased you enjoyed your visit to Ciocca Toyota of Williamsport! Thank you again for the great review!

August 04, 2024

Always pushing unnecessary procedures. E.g. my car has less than 30000 miles and you folks are recommending I change Xfer case and differential case oils, $360. This is an obvious scam More

by ROBBOB7
Recommend Dealer
No
Employees Worked With
Service rep
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we are very sorry to hear that we did not meet your expectations at your last service visit. We will pass along your feedback to our management team.

August 03, 2024

Service was great and I was in and out in a timely manner. Work that was completed was iutstanding More

by WGOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for the five-star rating and review! We're so pleased to hear that your service experience was outstanding and that we were able to help with your vehicle maintenance in a timely manner!

July 30, 2024

I outstanding service, very helpful very knowledgeable. Thank you. The transportation back to my work was very helpful and very appreciated. More

by BRADSSMITH79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 13, 2024 -

Ciocca Toyota of Williamsport responded

Brad, thank you for the wonderful review and rating! We are so pleased to hear that our team provided you with an outstanding service!

July 30, 2024

Clayton was very helpful and had my tire repaired quickly, even though I didn’t have an appointment. More

by drcarlbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey gave 5 star service
Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with Clayton and out staff! Thank you, and have a fantastic day!

July 26, 2024

They change the oil and let me what other maintenance may be needed. They communicate very well More

by Mable Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

Hi Mable! Thank you for choosing us for your vehicle's maintenance and oil change! We appreciate your kind words and feedback for our service team!

July 25, 2024

Andrew is extremely friendly and provides great service! My car was ready right when he said it would be. More

by Jgplotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

We are so appreciative of your kind words and five-star rating! It was a pleasure to provide you with such great customer & vehicle service. Have a wonderful week!

July 04, 2024

I love this dealership they always respectful and polite I forgot about appointment they able to reschedule without any issues and been really nice about it. They fix my car quick and got to me as soon as p More

by Hanna Whitmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hanna, we are so grateful for your wonderful review and rating! It's been such a pleasure to be able to help you and your vehicle! If there is anything we can do to further assist you, please do not hesitate to reach out!

July 04, 2024

I was having my interior and exterior detailed. I was very disappointed in the lack of cleanliness and dirt plus dirty f upholstery on both from t seat More

by SOMEONE933
Recommend Dealer
No
Employees Worked With
Tyler, he was very helpful
Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that our detailing service did not meet the expectations that we have set for ourselves. We hope to have the opportunity to provide you with a five-star experience at your next visit.

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