Ciocca Toyota of Williamsport - Service Center

Great Service. The Dealership was clean neat and tidy . I was greeted as soon as I walked ng into the Service area. The Technician contacted me later in the day The Dealership was clean neat and tidy . I was greeted as soon as I walked ng into the Service area. The Technician contacted me later in the day with an update. Great quality work. polite and professional ! More

Service appointments are readily available, service writer is extremely knowledgeable and pleasant to deal with and considerate of time to complete service. writer is extremely knowledgeable and pleasant to deal with and considerate of time to complete service. More

Everyone always does a great job. The wait time is always at a minimum and I’m thankful for that being I travel about an hour to get to your dealership. The wait time is always at a minimum and I’m thankful for that being I travel about an hour to get to your dealership. More

When you tell the service writer at least 5 times not to do an oil change because you just did one and to just do recall and rotate tires. When he told me they did one anyway I was pissed. He said the mec do an oil change because you just did one and to just do recall and rotate tires. When he told me they did one anyway I was pissed. He said the mechanic must not have got the message. The mechanics only do what the repair order says. So then it's the writers fault because RO says to do an oil change. I hope he made his couple dollar commission because I'm done with the dealership. He has a smirk on his face when he told me oil change was done under 2 yr maintenance included with the purchase and it didn't cost anything anyway. That's not the point , you did something I specifically told you not to at least 5 times before you did the RO. More

Everyone is very nice and friendly. The wait time for service is fair and timely The wait time for service is fair and timely More

I went in for a routine annual inspection and emissions and they were able to accommodate an add-on for an oil change without prior notice. They told me the length of time and it was precisely what they ex and they were able to accommodate an add-on for an oil change without prior notice. They told me the length of time and it was precisely what they expected. Will definitely go back to them for any other car needs More

I was made aware of the progress of the work on my car throughout the appointment. throughout the appointment. More

Thank you very much for the service on my vehicle and the loaner vehicle! Much appreciated. loaner vehicle! Much appreciated. More

In and out without any problems. Clear communication from Clayton. A s d f h Clear communication from Clayton. A s d f h More