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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
579 Reviews

579 Reviews of Ciocca Toyota of Williamsport - Service Center

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June 14, 2024

I highly recommend the service department at this dealership. While some people avoid dealership service departments, largely because they are perceived as being more expensive, I have wasted quite a More

by jtburns33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Spencer Wagner
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We apologize for the delay in our response, but we are so happy to hear that you continually received excellent service from our team! Your review and rating mean so much to us! Have a wonderful week!

June 12, 2024

Andy was great. He got my vehicle serviced and inspected and even washed in good time. I would recommend Andy and the crew. More

by Bonnie4453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Strange
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for the delay in our response, but we are so happy to hear that Andy provided you with a great service experience! Thank you for the five-star rating and review! Please let us know if we can provide you with any further assistance at this time!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

We're happy you found our staff to be so supportive during your experience here at Ciocca Toyota of Williamsport! Thank you for your recommendation!

June 12, 2024

Always professional and always friendly. They always keep you up to date and are very efficient. More

by M.LEFFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

We apologize for the delay in our response, but we are so happy to know that you continually receive professional and friendly customer service from our team! It's always a pleasure! Thank you for the wonderful review and rating!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

We are very happy we could provide you with a positive experience here at Ciocca Toyota of Williamsport!

June 11, 2024

Ciocca in Muncy is great to work with. Very timely with reminders for routine service needed and the staff is always very friendly & professional. Work by mechanics done efficiently as we More

by Krakoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Krakoski! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 09, 2024

My husband took my car in for service and had nothing but great things to say More

by KRISTINETURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Hi Kristine, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 09, 2024

Very thorough with their inspection process. Convenient pick up and delivery of my vehicle. Recommend. More

by jerryderr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the recommendation, Jerry!

June 09, 2024

The people there are great! Work performed has been good! The cost of service is high for me-we have three Toyotas and I am retired! Also, we live in.Jersey Shore and it is a More

by EARL261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 08, 2024

As a traveler I had a unexpected need for your services. Travis Hess and his crew took good care of me. I did think the cost was excessive. I am a driver of a Rav4 from NC and I am well aware of the rise i More

by Marilyndicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess and Will from regional.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 07, 2024

Fast on time service. ..clean comfortable waiting room and restroom. Friendly knowledgeable service rep Travis Hess. More

by NANCYFRICKE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 07, 2024

Great Service. The Dealership was clean neat and tidy . I was greeted as soon as I walked ng into the Service area. The Technician contacted me later in the day More

by SDAVERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thanks Sdaverio, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

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