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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
609 Reviews

609 Reviews of Ciocca Toyota of Williamsport - Service Center

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December 15, 2024

Their service is good. I would recommend. The only thing I don't like is they're always saying something else should be done. I get the sell and they aren't pushy. I More

by DELLIOTT486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your honest feedback! We’re glad to hear you’re satisfied with the service and appreciate your recommendation. We understand your concerns about additional service suggestions and will work to ensure we clearly communicate what’s essential for your vehicle while respecting your trust and decision-making. Your input helps us improve, and we value your continued business!

December 15, 2024

Good customer service. Work was done timely and at cost quoted. Dropped vehicle off and was able to go back at my convenience. More

by SUEWHEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that the work was completed on time and as quoted. We always aim to make the process as convenient as possible, and we're happy it worked well for you. We appreciate your business and look forward to serving you again in the future!

Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Suewheal, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you soon!

December 14, 2024

They did what I asked of them at the agreed to price! The runs great. More

by bill.knoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Dec 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your review! We're thrilled to hear that we met your expectations and that your vehicle is running great. We always strive to provide quality service at the agreed-upon price, and we're glad everything worked out for you. We appreciate your trust in us and look forward to helping you again in the future!

Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Bill, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

December 11, 2024

Great service friendly staff and appointment kept on time Thanks very much Ciocca Toyota! A pleasure! More

by CHYBEAR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

December 11, 2024

Upon arrival, I was greeted warmly and reviewed the tasks to be performed. Jeremy, the service technician is the absolute best! Great follow up video of my 4Runner. More

by CDPLANK1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange and Jeremy Hostrander
Dec 20, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your review! We’re delighted to hear you were greeted warmly and that Jeremy provided exceptional service, including the helpful follow-up video for your 4Runner. Your satisfaction means so much to us!

December 08, 2024

Awesome service from the service advisor all the way to the technicians who work on the vehicles. Kept it up! More

by Hot0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to share your positive experience. We're thrilled to hear that you were impressed with our service team. Our team strives to provide exceptional customer service, and it's rewarding to know we met your expectations. We look forward to serving you again in the future.

December 08, 2024

Service coordinator made sure I was kept informed and knew when my car would be ready. More

by TOMBIKE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's our goal to keep our customers informed and satisfied. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

I was treated with kindness and respect. Mr Travis Hess was very efficient with making sure that my concerns about my Venza service were taken care of. The Master Technician Spencer Wagner s More

by jeannieandgene73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad you had a positive experience, Jeannie and Gene! It's fantastic to hear that Travis and Spencer were able to address your concerns and provide helpful advice. We're committed to providing top-notch service, and we're glad we could meet your expectations. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

Service was very good and quick. Service writer was excellent and very friendly work performed was excellent Ok More

by STOMPKINS1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to share your positive experience. It's our goal to provide quick and efficient service. We'll be sure to share your kind words with our service writer. Thank you for choosing Ciocca Toyota of Williamsport.

December 07, 2024

Clean and warm. Staff are courteous and kind. Visit was fast and on time. I enjoyed the video sent to me from the tech. That was pretty cool I though. More

by Dustd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad you had a positive experience! It's fantastic to hear that our team made your visit comfortable and efficient. We're always working to improve our services, and your feedback helps us do that. Thank you for choosing Ciocca Toyota of Williamsport.

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