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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
579 Reviews
Call Service Center (570) 323-4683

579 Reviews of Ciocca Toyota of Williamsport - Service Center

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July 30, 2024

Clayton was very helpful and had my tire repaired quickly, even though I didn’t have an appointment. More

by drcarlbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey gave 5 star service
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Aug 02, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we're glad you had such a wonderful experience with Clayton and out staff! Thank you, and have a fantastic day!

July 26, 2024

They change the oil and let me what other maintenance may be needed. They communicate very well More

by Mable Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Report | Print
Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

Hi Mable! Thank you for choosing us for your vehicle's maintenance and oil change! We appreciate your kind words and feedback for our service team!

July 25, 2024

Andrew is extremely friendly and provides great service! My car was ready right when he said it would be. More

by Jgplotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 29, 2024 -

Ciocca Toyota of Williamsport responded

We are so appreciative of your kind words and five-star rating! It was a pleasure to provide you with such great customer & vehicle service. Have a wonderful week!

July 04, 2024

I love this dealership they always respectful and polite I forgot about appointment they able to reschedule without any issues and been really nice about it. They fix my car quick and got to me as soon as p More

by Hanna Whitmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hanna, we are so grateful for your wonderful review and rating! It's been such a pleasure to be able to help you and your vehicle! If there is anything we can do to further assist you, please do not hesitate to reach out!

July 04, 2024

I was having my interior and exterior detailed. I was very disappointed in the lack of cleanliness and dirt plus dirty f upholstery on both from t seat More

by SOMEONE933
Recommend Dealer
No
Employees Worked With
Tyler, he was very helpful
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Jul 10, 2024 -

Ciocca Toyota of Williamsport responded

Hi there, we sincerely apologize that our detailing service did not meet the expectations that we have set for ourselves. We hope to have the opportunity to provide you with a five-star experience at your next visit.

July 01, 2024

The service manager took very seriously a concern that I voice in addition to my annual inspection. The problem was resolved to my total satisfaction. More

by cseasholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Thank you for taking the time to let us know that our team listened to your concern and were able to resolve any outstanding issues. We greatly appreciate the positive review! Please let us know if there is anything we can do to further assist you!

June 24, 2024

I’ve never had an issue either scheduling or getting into the service dept and I am always kept in the loop as far as what they are doing to my vehicle More

by BRENDAW2RDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name but not listed
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Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Brenda, we're happy to hear that our service department has always been able to schedule your vehicle in a timely manner and keep you informed throughout your visit! It's always a pleasure! We hope you have a wonderful week!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Brenda, thank you for the top-notch review and rating! We're so happy to hear that our service department has continually been able to provide you with five-star experiences! We look forward to seeing you again at your next scheduled appointment with us! Have a wonderful week!

June 20, 2024

Ciocca Williamsport's service department goes above and beyond to ensure that we have the best service experience possible. More

by Highview66@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the five-star rating and review! We are happy to hear that our team has gone above and beyond to provide you with the best service experience possible! That's exactly what we strive to do, and we greatly appreciate your kind words. Please let us know if we can be of any further assistance, we look forward to seeing you at your next scheduled visit!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! We are so happy to hear that our service department has continued to go above and beyond to provide you with top-notch service experiences! We look forward to your next visit! Take care!

June 20, 2024

The entire dealership goes above and beyond to help us. Everyone was very helpful. I would come back the next time I get another Toyota vechile. More

by KayHess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Good morning! Thank you for providing our team with such wonderful feedback! We are happy to know that our team went above and beyond to help! We hope to have the opportunity to see you again in the future. Have a great week, and please let us know if we can provide you with any further assistance!

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! Your excellent review and rating mean so much to us here at Ciocca Toyota of Williamsport! Our team strives to provide five-star customer service and we're pleased to hear that's exactly what you received! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

They were quick with their service. They continued to check in with me and provide information as the work was being completed. More

by BLOOMY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Report | Print
Jul 01, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so grateful for your kind words and excellent rating! Thank you for taking the time to do so, and we look forward to seeing you at your next scheduled service visit.

Jul 02, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! It was such a pleasure to be able to provide you with a timely service experience! If there is anything we can do, please let us know! Have a wonderful week!

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