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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
614 Reviews
Call Service Center (570) 323-4683

614 Reviews of Ciocca Toyota of Williamsport - Service Center

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August 31, 2024

Very friendly and informative. Service was very quick. Staff was very knowledgeable and willing to help. More

by ABNHAP82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange. 5 stars!
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Sep 09, 2024 -

Ciocca Toyota of Williamsport responded

Hello there! It was such a pleasure to service your vehicle and provide you with a very friendly and informative experience. Thank you for the five-star rating and review!

August 31, 2024

I love the video walk-through. It is a great service! Excellent rating for that. More

by lclawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that you enjoyed the video walk through you received from our team! It was such a pleasure to be able to help. Please don't hesitate to reach out if we can provide you with any further assistance.

August 29, 2024

Always professional and friendly service department. I trust them to assure my 4 Runner is running well. More

by JKSANDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Sep 09, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the wonderful review and rating for our service team! It was a pleasure to provide you with professional, and friendly customer service. We are always here to help you and your 4 Runner!

August 28, 2024

The Service Department at Ciocca Toyota dealership was friendly, courteous, and customer-driven. Our two vehicles were repaired in a timely fashion. Our one follow-up visit was handled with great care an More

by fivebears11720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, fivebears! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 27, 2024

Timely, courteously fixed my problem. A solution was also provided to keep it from reoccurring. Thanks More

by JMHOWARDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to let us know about your recent service visit with us! It was a pleasure to be able to provide you with timely & courteous customer service! If there is anything we can do to further assist you, please let us know!

August 27, 2024

always great service, knowledgeable, friendly and always provide a loaner. always done in timely manner More

by LAB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Ciocca Toyota of Williamsport responded

Hi Lab, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

August 27, 2024

The Ciocca staff were attentive, professional, and provided an excellent customer service experience. I’m confident that Ciocca is trustworthy and prioritizes their customer’s best interest. More

by nateulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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Sep 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 23, 2024

They take very good care of their customers and are very friendly. Would recommend to anyone More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Ciocca Toyota of Williamsport responded

We are so happy to hear that our team took very good care of you and provided you with a friendly customer service visit recently! We look forward to the opportunity to seeing you again at your next scheduled visit with us!

August 22, 2024

Excellent service, Very happy with scheduling and service teams. Will definitely recommend to others and will come back. Great work. More

by medloz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey, Jeremy Hoffstrander
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Aug 23, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! We are so happy to hear that you received excellent service and were very happy with our service team! Your recommendation and kind words mean so much to us! If there is anything we can do to further assist you, please let us know.

August 17, 2024

My car was driven back to California by a professional driver. When my car arrived it was leaking oil. Upon the inspection by my mechanic it turned out that the drain plug was never tightened and was just More

by jhartcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Ciocca Toyota of Williamsport responded

Hi there! Thank you for taking the time to provide us with this feedback, we have passed it along to our Service Manager so that he is aware of the situation!

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